Inside Sales Specialist

Company Description Founded in 1982 in Abu Dhabi, Safar Oilfield Supplies was established to support the growing demand for reliable drilling rig equipment across the rapidly expanding energy markets of the Middle East and Central Asia.Headquartered in Dubai with Regional operations across the UAE, Kazakhstan and Saudi Arabia. Safar has grown over four decades into a trusted and established supplier to the upstream oil & gas industry.Our reputation is built on strong stock availability, responsive customer service, deep product expertise and a thorough understanding of drilling operations. With a commitment to operational excellence and customer satisfaction, we continue to be a trusted partner in the drilling and oilfield supply chain.At Safar, we believe our people are at the heart of our success and we are always looking for proactive and customer focused professionals to join our growing team. Role DescriptionThis is a full time office based Inside Sales Specialist role in Dubai, supporting customers, suppliers and the sales team throughout the quotation and order process.Key Responsibilities:Review customer RFQs and identify the correct product specifications, part numbers, and applicable industry standards.Prepare accurate technical and commercial quotations in coordination with suppliers and OEM.Follow up proactively with customers on submitted quotations and maintain regular quotation and sales status updates.Coordinate with vendors and OEM to obtain competitive pricing, product availability, and delivery schedules.Process customer Purchase Orders (PO) and coordinate with the Supply Chain team for smooth order execution.Manage assigned customer accounts and keep the Outside Sales team updated on quotations, orders, customer requirements and developments.Provide proactive and responsive customer support to ensure timely resolution of inquiries and build strong, long term customer relationships.Monitor market trends, customer requirements, and competitor activity to identify new business opportunities and provide valuable market intelligence to the sales team.Work closely with the Sales, Supply Chain, and Procurement teams to ensure a smooth and efficient customer experience. Qualifications & SkillsBachelor’s Degree in Engineering or a related technical field is required.Excellent verbal and written communication skills with a professional approach to customer interactions.Strong organizational and time-management skills with excellent attention to detail.Proactive and customer-focused with the ability to take initiative and follow through on tasks.Ability to work independently as well as collaboratively within a team.Fresh graduates are welcome to apply. Candidates with 1–2 years of experience in Inside Sales, Customer Service or a similar role will also be considered. Duration and Working Hours ·        Full time employment Role Type ·        Full Time Salary ·        Competitive salary package based on qualifications, experience, and overall suitability for the role.