Inside Sales - Trade Professional Specialist

Creative MinesInside Sales - Trade Professional SpecialistLocation: San Diego Area / Remote | Department: Marketing and Inside SalesReports to: Director of Sales or National Trade Program ManagerAbout Creative MinesCreative Mines is a premium innovator in stone and brick masonry veneers, partnering with the architectural and design community to bring distinctive, high-integrity materials to life. Through our Trade Program, we offer elevated online support, quick-ship samples, and dedicated design collaboration that empowers trade professionals to push the boundaries of masonry design.Role OverviewWe're looking for a dynamic, detail-obsessed Trade Professional Specialist to serve as the frontline liaison and inside sales representative for our new Trade Professional Program. This role is equal parts inside sales representative, relationship builder, design consultant and deal closer. You’ll work directly with architects, designers, builders, and contractors—ensuring they receive unparalleled service, creative support, and access to the right masonry veneer solutions to elevate their projects.What You’ll Do·       Identify and qualify potential Design and Trade customers through various methods, including Creative Mines Trade Professional Program, Email Campaigns, Social Media, Lead Generation Applications, and Cold Calling.·       Foster Relationships: Develop and manage a portfolio of Trade Professional clients, delivering personalized outreach, project follow-ups, and proactive sales support.·       Close the Deal: Guide trade professionals through pricing, quoting, and final decisions to turn specifications into online orders.·       Design Collaboration: Assist with material selection, color and profile recommendations, and the creative use of our products in real-world applications.·       Coordinate Fulfillment: Orchestrate sampling and shipment logistics, ensuring orders are processed quickly and arrive on time.·       Champion the Brand: Share inspiring product stories, new releases, and Trade Pro perks—helping our partners feel part of something bigger.·       Gather Insights: Capture feedback and market insights to improve program offerings and support future product development.You’ll Thrive in This Role If You:·       Love working with design-driven clients and have a love for design and helping others achieve their project goals·       Have a strong desire to close sales and provide a superior customer experience·       Are highly motivated and ready to juggle design ideas, order details, and shipment tracking—all before lunch·       Thrive in a creative, entrepreneurial, and fast-paced environmentQualifications·       Proven ability to prospect, qualify leads, present products, negotiate deals, and close sales·       5+ years’ experience in inside sales, customer experience, account management, or a related role·       Must have a working knowledge of the home and building industry, preferably experience with architects, designers, builders and the materials used in the construction and design of both residential or commercial projects. ·       Strong working knowledge of design principles and/or material selection·       Experience using CRM systems and order processing tools·       Excellent verbal and written communication skillsWhat We Offer·       Competitive salary and performance-based incentives·       A highly supportive culture of people who love design, customer experience and driving results·       Opportunity to help shape a rapidly growing brand and customer experience ·       Direct impact on projects that shape spaces across North America