Insights & Research Manager

We're Hiring: Insights & Research Manager | Cara Jewellers, DubaiCara Jewellers is a Dubai-born jewellery house with 20 years of heritage. As we enter our next phase of growth, we're building a new insights and research function to make sure every brand, product, CRM, and retail decision is grounded in real customer and market intelligence.What you'll do:Build customer segmentation, personas and journey insights across retail, digital, and CRMLead market and competitor intelligence across UAE and global luxury jewelleryDesign and run research — surveys, interviews, focus groups — and manage external agenciesTurn customer data into strategy alongside our CRM team and Salesforce ecosystemSupport product, collection and retail/CX insights, including post-launch analysisDeliver insight-led dashboards and recommendations directly to our CMO and senior leadershipWhat you bring:Bachelor's degree in Market Research, Marketing, Business, Economics, Statistics, or a related field5+ years in market research, consumer insights, or analyticsLuxury, jewellery, fashion, or premium retail experience is a plusStrong quant + qual research skills, Excel/PowerPoint proficiency, and sharp storytelling with dataFluent English; Arabic is an advantageCurious, commercially minded, and passionate about the luxury consumerInterested, or know someone who'd be great for this? Reach out or send your CV recruitment@cara.ae#Hiring #DubaiJobs #LuxuryRetail #ConsumerInsights #CaraJewellers