Instructional Designer

Location: BethesdaCompensation: $80,000 - $95,000 / yearDescriptionAs an Instructional Designer, you will lead the design and delivery of learning content that builds AI fluency across Brivo’s employees and customers.

You will assess skill gaps, build structured upskilling programs, create training content that helps learners adopt AI tools confidently and effectively in their day-to-day work, and adapt reseller content for an end-user audience. A cover letter and portfolio demonstrating your use of AI are required to apply for this position.Our Instructional Designer will alsoDesign and manage an internal AI training program with relevant curriculum, from foundational AI literacy through role-specific, applied AI skillsExecute the ADDIE course creation lifecycle for AI-focused elearning content:Collaborate closely with the Instructional Design team and Subject Matter Experts (SMEs) across departments to identify AI upskilling needs and prioritiesPartner with technical and product teams to ensure AI-related content is accurate, current, and relevant as tools and capabilities evolveCreate detailed storyboards and course design documentsDesign and develop engaging content (elearning, instructional videos, microlearning, job aids) using various authoring tools, with a focus on AI training/upskilling and end user contentCreate objective-aligned knowledge checks and practical exercises that measure learners’ ability to apply AI tools and concepts on the jobIteratively review and update AI program content in a timely manner based on learner feedback, tool changes, and new AI capabilitiesLaunch and manage AI upskilling content in our learning management system (LMS), and track program adoption and completionProvide regular updates to and maintenance of existing AI upskilling courses and resourcesUtilize Generative AI tools to scale training content creation — including scriptwriting, use-case development, course summaries, and assessmentsProactively research AI tools, trends, and best practices, quickly learning new capabilities to keep upskilling programs current and effectiveConduct needs assessments specific to end-user training and modify and tailor some reseller-focused learning materials specifically for end usersMeasure and report on program impact, using metrics and learner feedback to demonstrate the value of AI upskilling initiatives and end user training contentWork independently and with outstanding communication skills to set and meet quarterly objectives and deadlinesCollaborate with the Training & Enablement (T&E) team to organize content within shared workspacesSupport additional team initiatives as needed, in a helpful spirit of collaborationAbout YouExperience utilizing ADDIE requiredDemonstrated experience using Generative AI tools for content development (e.g., scriptwriting, storyboarding, assessment creation) requiredExperience using Articulate Rise and Storyline requiredExperience with Camtasia or a similar tool for video creation and editing requiredExperience with LMSs (such as LearnUpon) requiredOutstanding writing and editing skills, time management, communication, and attention to detail requiredProven experience designing and delivering upskilling or capability-building programs requiredAbility to translate complex, fast-changing technical concepts (especially around AI) into clear, digestible content requiredProven experience delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations requiredBachelor’s degree (BA/BS) in a related field requiredPreferred skills:Experience building or supporting AI adoption, AI literacy, or digital transformation programs preferredAbility to conduct and analyze results of a needs and/or gap analysis preferredExperience in technology or security industry preferredExperience using Asana or a similar project management system preferredExperience with Google Suite and Apple products preferredExperience creating learning videos and animations preferredExperience creating technical training preferredCover letter and a link to an interactive portfolio demonstrating your experience with AI tools, containing at least one Articulate Storyline, at least one Articulate Rise, and at least one video project are required for this position. Applications will not be considered without this portfolio.Why Work for Us?Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.Why Your Work MattersInnovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.The compensation for this full-time salaried role is between $80,000 and $95,000 USD. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.About BrivoBrivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.