Insurance Claims Helper / Clinic Receptionist / Asset Coordinator
Sassy Approach · Dubai, United Arab Emirates
قدّم وتابع مع أبلاي إيدج🌟 We’re Hiring: Insurance Claims Helper / Clinic Receptionist / Asset Coordinator📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a service-oriented organization supporting insurance administration, healthcare coordination, and asset management activities. Our teams focus on accurate records, responsive customer service, efficient workflows, and dependable operational support. We value confidentiality, attention to detail, professionalism, accountability, and continuous improvement.The RoleWe are seeking a versatile and organized professional to support activities across insurance claims, clinic reception, and asset coordination. This part-time, fully remote opportunity is ideal for someone who can manage administrative information accurately, communicate professionally with customers and service users, and coordinate multiple operational requirements.The successful candidate will help process claims information, support patient and visitor communications, maintain asset records, and ensure assigned administrative tasks are completed efficiently.Key ResponsibilitiesSupport the collection, review, and organization of insurance claim forms and supporting documentation.Track claim status, outstanding information, follow-ups, and administrative deadlines.Communicate professionally with customers, insurers, service providers, and internal teams.Assist with clinic reception administration, appointment coordination, inquiries, and general customer support.Maintain accurate patient, visitor, appointment, and service-related records while respecting confidentiality.Coordinate messages, requests, schedules, and administrative information for clinic teams.Maintain accurate asset registers, records, assignments, and supporting documentation.Track asset movements, inspections, maintenance requirements, and status changes.Coordinate with finance, operations, healthcare, insurance, and administrative stakeholders.Prepare reports, trackers, and updates while identifying discrepancies and opportunities for process improvement.RequirementsBachelor’s degree or equivalent qualification in Business Administration, Healthcare Administration, Insurance, Finance, Logistics, or a related field is preferred.3+ years of relevant professional experience in insurance, healthcare administration, reception, asset management, or operations is preferred.Strong understanding of administrative coordination, records management, and customer-service processes.Familiarity with insurance claims documentation, clinic administration, appointment coordination, or asset tracking.Proficiency with spreadsheets, databases, scheduling systems, communication platforms, and standard digital tools.Strong organizational skills with excellent attention to detail.Excellent written and verbal communication skills and a professional service-oriented approach.Ability to handle confidential customer, patient, insurance, and business information responsibly.Strong problem-solving and follow-up abilities with a focus on accuracy.Dependable, adaptable, and able to manage multiple priorities independently in a remote environment.What We OfferFlexible part-time hours within a fully remote working environment.Competitive compensation aligned with experience and responsibilities.Opportunities to develop expertise across insurance administration, healthcare support, and asset coordination.Exposure to international customers and cross-functional operational activities.Opportunities to contribute practical improvements to claims processing, customer service, and asset-management workflows.A professional and collaborative culture focused on confidentiality, accuracy, service quality, and continuous development.