Intake Coordinator

An Intake Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and will be responsible for customer service, data entry and front desk shipping/receiving. A successful candidate will be responsible for daily shipment data entry, customer service, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders.The Intake Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal qualities.ResponsibilitiesHandling of in-person shipping & receivingProvides customer service via phone, e-mail & in-personDaily enter key data of company transactions in databaseAid and support to company personnel QualificationsBasic knowledge in MS Office, databases, and CRM softwareHands-on experience with customer serviceAccuracy and attention to detailHigh level of time-management skillsPerform filing and record-keeping tasksStrong problem-solving skills