Intern - Learning and Development - Jumeirah Mina Al Salam

About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.About Madinat JumeirahSet along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.About the JobAn exciting opportunity has arisen for an Intern – Learning and Development to join Jumeirah Mina Al SalamThe main duties and responsibilities of this role include:Plan, coordinate, deliver, and evaluate training activities, including the annual training plan, calendar, Welcome Program, and bespoke training.Support the L&D Manager in achieving Group and Business Unit training targets, managing cross-training initiatives and tracking progress.Manage L&D resources, systems, training rooms, supplies, communication materials, and departmental administrative requirements.Manage and develop departmental trainers through regular meetings, observations, tracking, and training spot checks to ensure quality and consistency.Design and deliver FLASH Training sessions and act as an L&D business partner, providing effective training support across Resort departments.Track and analyse NPS scores, prepare monthly training reports, support L&D projects, and represent the Training Team at internal and external meetings when required.About YouThe ideal candidate for this position will have the following experience and qualifications:College graduate, preferably with a post-secondary certificate; a valid Train-the-Trainer qualification or equivalent is required.Proven experience delivering frontline training programmes for operational colleagues.Fluent in English, both written and spoken.Intermediate proficiency in Microsoft Office applications.Previous experience using Learning Management Systems is desirable.Knowledge of the local language, such as Arabic in the UAE, is an advantage.About the BenefitsAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits include:Supportive and inclusive work environmentAccess to Learning & Development programmes and clear career pathwaysOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwideComprehensive healthcare and life insurance coveragePaid annual leave and flight from your home countryPerformance-based incentives tailored to your roleCompetitive tax-free salary paid in UAE Dirhams (AED)