Internal Account Manager

About the Company:Recruitmark is partnering with a well-established Australian, family-owned business specialising in cable and connectivity solutions for the infrastructure, energy, mining, rail, and industrial sectors. With more than 25 years of industry experience, the organisation has built a strong reputation for delivering quality solutions, exceptional customer service, and trusted partnerships across Australia's critical industries.About the Role:We are seeking a proactive and customer-focused Internal Account Manager. In this role, you'll manage a portfolio of existing customers through regular outbound calls and day-to-day account support, building strong relationships while identifying opportunities to grow sales. Working closely with the external sales team and internal stakeholders, you'll play a key role in delivering exceptional customer service and ensuring clients receive the right solutions.This is an office-based role located in Unanderra, New South Wales.Key Responsibilities:Managing, retaining, and growing an assigned portfolio of trade and commercial customers through regular engagement and account support.Maintaining consistent outbound call activity to strengthen customer relationships and identify new sales opportunities.Identifying opportunities to grow existing accounts, reactivate inactive customers, and promote relevant products and solutions.Delivering exceptional customer service by responding to enquiries, preparing quotations, and providing ongoing account support.Collaborating with internal sales, operations, and customer service teams to ensure a seamless customer experience and timely follow-up.About You:Experience in Internal Sales, Customer Service, Sales Support, or Account Management.Confident communicating with customers over the phone and building long-term relationships in a fast-paced environment.Strong organisational skills with the ability to manage multiple customer enquiries and priorities.A proactive and customer-focused mindset with the ability to identify sales opportunities and deliver tailored solutions.Motivated to build a long-term career in sales and account management within a supportive team environmentWhy Consider?Join a trusted and growing organisation with a strong reputation in its industry.Be part of a collaborative, supportive, and high-performing team environment.Access genuine opportunities for career progression and professional development.Applicants must be Australian/New Zealand citizens or have Permanent Residency.