Internal Control Manager

Job Title: Internal Control ManagerReports To: Financial Controller – ACCBCFunction: Finance (Governance & Controls)Location: Dubai, UAEGrade / Level: To be confirmedJob Purpose The Internal Control Manager is the owner of internal control design, effectiveness, and assurance across ACCBC’s operations, ensuring robust governance, risk mitigation, and compliance with internal policies, regulatory requirements, and best-practice control frameworks.The role is accountable for embedding strong internal controls within business processes, identifying and mitigating financial, operational, and compliance risks, and providing clear, independent insight to Finance Leadership on control effectiveness.Operating across Finance and cross-functional processes, the Internal Control Manager partners closely with process owners, Internal Audit, External Audit, and management to strengthen control maturity, support assurance activities, and enable disciplined, well-controlled business execution.Operating ContextACCBC operates in a complex, multi-entity environment requiring strong control discipline:• Multi-country operations with varying regulatory, audit, and compliance requirements• ERP-driven finance and operational processes requiring embedded controls• Increasing governance expectations from auditors, shareholders, and leadership• Exposure to fraud, process breakdown, and manual intervention risk• Ongoing process standardization, automation, and system enhancements• Close coordination with Internal Audit, External Audit, and Finance leadershipOperating in this context requires an Internal Control Manager capable of balancing control rigor with operational practicality, while continuously strengthening the control environment.Key Accountabilities1. Internal Control Framework & Governance• Design, implement, and maintain ACCBC’s internal control framework across financial processes.• Ensure alignment with recognized control frameworks (e.g. COSO).• Define control standards, documentation requirements, and governance protocols.• Ensure consistent application of internal controls across functions and entities.2. Risk Assessment & Control Effectiveness• Lead periodic risk FCF assessments and end-to-end process reviews to identify control gaps and weaknesses.• Evaluate the design and operating effectiveness of key controls.• Recommend and track remediation actions with process owners.• Support Risk Committee reporting and aligning control risks with enterprise risk registers.• Maintain internal control risk registers and monitoring plans.3. Insurance Governance & Process Optimisation• Manage the handover of insurance activities from relevant stakeholders, ensuring continuity and compliance.• Streamline the Group insurance summary and documentation for improved transparency and audit readiness.• Enhance the invoicing process for insurance-related transactions, embedding controls to prevent errors and delays.4. Process Documentation, SOPs & Reporting• Oversee documentation and maintenance of Standard Operating Procedures (SOPs) with embedded controls.• Develop internal control dashboards and reports for Finance Leadership & BU Financial Controllers.• Provide clear, actionable insights on control gaps, risks, and improvement opportunities.5. Audit Management & Assurance Support• Coordinate internal audit activities related to internal controls.• Act as the primary liaison with External Auditors for controls-related matters.• Ensure timely provision of documentation and responses to audit findings.• Support positive assurance processes and ad-hoc risk or controls projects.6. Fraud Risk Management & Investigations• Support fraud risk assessments and preventive control design.• Lead or support investigations into control breaches or irregularities.• Document findings, root causes, and corrective actions.• Ensure lessons learned are embedded into improved controls and processes.7. Automation, Systems & Control Enhancement• Champion automation and system-based controls to reduce manual intervention.• Partner with Finance and IT on ERP enhancements impacting controls.• Assess control impacts of system changes and new implementations.• Strengthen audit trails, data integrity, and control sustainability.• Design, monitor, and maintain SoD controls across all critical finance and operational processes, ensuring proper role-based access within ERP system; identifying and remediating SoD conflicts; implementing preventive measures to mitigate fraud and error risks; performing regular SoD reviews and reporting to Finance Leadership and Audit Committees.• Data-driven control monitoring (e.g., exception reports, dashboards, anomaly detection).8. Training, Awareness & Capability Building• Design and deliver internal control awareness sessions and training as required.• Build control ownership and accountability among process owners.• Provide guidance and advisory support on control design and compliance.• Foster a culture of integrity, accountability, and continuous improvement.•Strengthen role in finance transformation initiatives, ensuring controls remain effective during system/process changes.9 Support the business in ad-hoc projects:Experience & Capability RequirementsExperience• 5-8+ years of experience in internal controls, internal audit, risk management, or compliance.• Experience within multinational or complex organizational environments preferred.• Hands-on exposure to ERP-driven control environments and understanding system-based controls• Experience working with internal and external auditors.•Strong understanding of the COSO control framework, COBIT (especially for IT/ITGC), IFRS/US GAAP.Education & Qualifications• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.• Professional certification (CPA, CIA, CISA, or equivalent) preferred.Leadership & Professional Competencies• Control & Governance Discipline• Risk-Based Thinking• Analytical & Critical Judgment attention to detail, and process documentation skills.• Integrity & Ethical Leadership• Cross-Functional Influence• Process Orientation & Attention to Detail• Change & Continuous Improvement Mindset• Effective communication, stakeholder management, and change facilitation skills.• Capable of leading cross-functional teams, internal trainings, and workshops on control processes.Internal Control Manager – KPI Framework1. Control Effectiveness & Governance• Key control effectiveness rate• Control remediation closure timeliness• Reduction in repeat audit findingsLinks to Enterprise KPIs: COE, Risk & Compliance2. Audit & Assurance Outcomes• External and internal audit ratings• On-time audit issue resolution• Positive assurance completionLinks to Enterprise KPIs: Governance, COE3. Process & Automation Improvement• Number of controls automated• Reduction in manual controls• SOP coverage and update cycle adherenceLinks to Enterprise KPIs: COE, Efficiency4. Risk & Fraud Management• Fraud incidents detected vs prevented• Risk assessment coverage• Control breach response effectivenessLinks to Enterprise KPIs: Risk, Governance5. Training, Awareness & Capability Building• Training coverage and effectiveness to measure control culture adoption• Links to Enterprise KPIs: Governance, Risk & Control effectiveness.