Internal semi voice process

Qualifications & Requirements:  Willingness to work in Night Shift (8 PM - 5 AM PST)  Strong English communication skills (both verbal & written)  Ability to draft professional emails and comprehend responses  CRM tool experience is preferred  Work experience required for undergraduates Key Responsibilities:  Obtaining records and bills from facilities via email and phone  Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.)  Calling facilities and following up on pending tasks  Updating CRM tools with record and bill statuses  Maintaining professional telephone etiquette with a polite and courteous approach  Actively listening and handling calls with confidence Technical Skills:  Basic knowledge of MS Office (Word, Excel, Outlook)  Familiarity with CRM software is a plus  Good understanding of internet-based applications Benefits:  Food provided  Health insurance  Paid sick time  Provident Fund Schedule:  Monday to Friday  Night Shift (US Shift)Job Title: Customer Service Executive Location: Bangalore, Karnataka (On-Site) Process: Voice Experience: Freshers & Experienced candidates are eligible