Internal Service Technician
Christie Digital Systems · Cologne, North Rhine-Westphalia, Germany
Apply & track with Apply EdgeWe give bright minds the tools to be truly creative and innovative. Join our team! At Christie®, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We’re a global group of passionate people at a company committed to leading-edge innovation, creating high-quality illumination products and solutions, and inspiring our customers and one another. We like to say we’re a global company with local roots. We work collaboratively to support our partners in every market and region we serve around the world.About the JobThe role completes assigned tasks for the service and operations teams. Responsibilities include providing basic warehouse duties and inventory related activities, performing incoming technical inspection and test of product and basic repair.ResponsibilitiesPerform basic technical repairs, inspections, refurbishments, maintenance of demonstration equipment, and quality inspectionsResponsible for refurbished Repair activity of product which is to be sold, ensuring operation, presentation and when necessary upgrading software and hardware as per Refurbish Product SpecificationsResponsible for the Quality Inspection / Re-work of any New Product that has failed during testing/configuration. Escalate issues found to the Quality Group. Oversee the maintenance and upkeep of repairs bays.Complete inbound goods receipt / inspection of customer and Christie owned product accurately account for inventory use, maintaining accurate records of consumptionKeep customers informed of progress and escalate unresolved issues as necessary. Ensure the warehouse is kept orderly and a safe environment. Assist local Operations team with outbound shipment process - Pick, pack, and ship. Assist local Operations team with the cycle count process.Location: Onsite What we are offering: A sponsored BAV pension scheme, private travel insurance and Life Insurance. QualificationsPrevious experience troubleshooting AV equipment at the board level using software, error logs, and service manuals.Experience with Multimedia equipment installation and experienceExcellent organizational skills and a results orientation approachWorking knowledge of PC hardware, setup and repairComprehensive understanding of Christie Digital products and related equipment Flexibility to work onsite on a permanent basisChristie is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. All of the information collected in this job application form is necessary and relevant to the performance of the job applied for. We will use the information provided by you on this form, by the referees you have noted, and the educational institutions with whom we may undertake to verify your qualifications with, for recruitment purposes only. The Company will treat all personal information with the utmost confidentiality and in line with current data protection legislation.