International Operations Assistant

Company DescriptionEurochem SA, founded in Athens in 1981, is one of the largest manufacturers of chemical products for cleaning and maintenance. The company invests continuously in chemical technology research, supported by an experienced team that ensures the quality and reliability of its products. Eurochem SA offers a broad portfolio of more than 2,000 products serving aviation, shipping, industrial applications, professional cleaning, and household use. Its diverse product range and strong technical expertise provide a dynamic work environment for individuals interested in manufacturing, technical documentation, and international operations.Role DescriptionThe Operations & Technical Assistant is a full-time, on-site role based in Moschato-Tavros. This role supports day-to-day operational activities for international clients and partners, including coordinating orders, tracking shipments, and maintaining accurate documentation for export and import processes. In addition, the Operations & Technical Assistant is responsible for preparing and updating Technical Data Sheets (TDS) for the company’s products and for generating product certificates, such as Certificates of Analysis (CoA) and Certificates of Conformity (CoC), in line with quality standards and customer requirements.The role liaises with internal departments, including Production, Quality Control, R&D, and Sales, as well as with external stakeholders, to ensure timely deliveries, accurate technical information, and consistent service standards. Daily tasks include data entry in operational systems, monitoring stock and production schedules relevant to international orders, gathering test results and product specifications for technical documents, issuing certificates for shipments, and preparing reports on key operational metrics. The role also involves responding to customer and partner inquiries, including technical documentation requests, supporting continuous improvement initiatives, and assisting the Operations Management team with administrative and organizational tasks.QualificationsStrong Operations and Operations Management skills, with the ability to coordinate international activities and manage multiple tasks.Ability to prepare clear, accurate technical documentation, including Technical Data Sheets and product certificates, based on laboratory data and product specifications.Basic understanding of chemical products and terminology; familiarity with quality control processes and relevant regulations (e.g., REACH, CLP, Safety Data Sheets) is an advantage.Well-developed Analytical Skills for handling data, monitoring performance indicators, and supporting process improvements.Effective Communication and Customer Service skills for interacting with international clients, suppliers, and internal teams, with very good written and spoken English.Strong attention to detail and accuracy in documentation, certification, order processing, and reporting.Proficiency with office software (e.g., MS Excel, Word, email platforms); familiarity with ERP, logistics, or document management systems is an advantage.Ability to work on-site in Moschato-Tavros, collaborate in a team environment, and manage time effectively under deadlines.Previous experience in international operations, logistics, technical documentation, or chemical manufacturing is beneficial.Relevant education in Chemistry or related field is required.