Internet Sales Representative (Base + Commission)

Company DescriptionGaming & Entertainment Touch Technology specializes in providing customers with a wide range of high-quality slot machine parts, including new, refurbished, and OEM options. We are committed to offering premium products that meet the diverse needs of clients in the gaming and entertainment industry. With a focus on precision and customer satisfaction, our team delivers reliable solutions that help businesses operate efficiently.About the RoleThis is a full-time, on-site role for an Inside Technical Sales Representative (Internet/Webstore Sales). The position focuses on generating revenue by soliciting and obtaining orders, interpreting technical requirements, providing technical information, and developing customer accounts.Responsibilities include building and expanding the company's web stores across e-commerce platforms such as Amazon, eBay, Shopify, and Facebook Marketplace; supporting the outside sales team; managing customer communications; and maintaining marketing outreach through the company's contact list and Mailchimp campaigns. The ideal candidate is sales-driven, technically capable with e-commerce experience, customer-focused, and comfortable managing accounts from initial outreach through order fulfillment.In addition to base pay, this role offers commission on qualifying sales, giving you the opportunity to increase your earnings based on performance. Responsibilities:Support and expand the company's eBay store and other e-commerce offerings across additional platformsFurther develop and grow the company's Amazon storeBuild new web stores on platforms such as Facebook Marketplace, Shopify, and othersMeet company sales goals across all web store platformsAssist the outside sales team with customer contact data and order confirmationsHandle phone calls from customers and the outside sales team, including checking stock, preparing quotes, and tracking shipments from suppliersMaintain the company's main marketing contact list, calling customers to stay current on purchasing decision-makersDevelop new sales opportunities by researching and identifying potential accounts, soliciting new business, building rapport, and preparing quotationsClose new accounts by responding to email inquiries and accurately verifying and entering customer informationProcess and fulfill orders by transferring them to fulfillment, communicating expected delivery dates, and proactively explaining any stock-outsGrow existing accounts by reviewing customers' purchase history and recommending related or new productsMaintain strong customer communication, including troubleshooting issues, tracking and reporting problems, and sending thank-you notesGrow the Mailchimp contact list and website app to support regular marketing campaigns to new and existing customersAttend industry trade shows for ongoing education within the casino industryMaintain and improve quality standards by following procedures and recommending process improvementsStay current on product knowledge through ongoing training and educational opportunitiesSupport department and organizational goals by taking ownership of new requests and identifying opportunities to add value Qualifications:Experience in e-commerce development strongly preferredExcellent data entry proficiency and attention to detailProven ability to meet sales goals and manage a client baseStrong closing and prospecting skillsTechnical aptitude with the ability to explain product features clearlyStrong relationship-building and interpersonal skillsStrong customer focus and professionalismSelf-motivated with a strong drive for sales