Investment B2B Operations Specialist

About UsEstablished in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.This role sits at the core of Bybit’s transition from a crypto exchange to a digital financial platform, where fiat infrastructure, stablecoins, and B2B partnerships drive user acquisition and revenue.You will own the design, launch, and scaling of B2B fiat and investment-related operations globally — including Fiat-as-a-Broker (liquidity infrastructure), OTC flows, and stablecoin partnerships. The role requires a combination of product thinking, operational execution, and ecosystem building across LATAM, SEA, EU, and other key markets.You will work closely with Product, Treasury, Compliance, and regional teams to build scalable, compliant, and revenue-generating B2B business lines.Key ResponsibilitiesFiat & Investment Product OperationsDesign and optimize operational frameworks for fiat-based products, including OTC, broker service, and structured fiat flowsBuild and iterate business and revenue models (spread, incentives, partner economics, liquidity routing)Conduct market research and competitor benchmarking across global markets (LATAM, SEA, EU)B2B Business Development & IntegrationOwn end-to-end execution of B2B fiat initiatives, including:Fiat-as-a-Broker (liquidity infrastructure & white-label solutions)OTC and RFQ flows for institutional clientsStablecoin partnershipsPayment and fiat infrastructure outsourcingFiat Earn / yield product collaborationsDesign integration frameworks and go-to-market strategies for partners (banks, fintechs, payment providers)Define product requirements and work with Product/Tech to deliver scalable solutionsDrive onboarding and activation of B2B partnersOperations, Performance & GrowthOwn daily operations of B2B and investment products, ensuring efficiency, scalability, and service qualityDesign and implement SOPs, operational workflows, and service standardsBuild and optimize incentive schemes, pricing strategies, and partner economicsMonitor key metrics (volume, conversion, revenue) and continuously optimize performancePartner Management&Ecosystem BuildingManage relationships with banks, payment providers, liquidity partners, and stablecoin issuersAct as the key interface across internal teams (Product, Compliance, Treasury, Risk, Regional Ops)Drive strategic partnerships to expand Bybit's fiat and stablecoin ecosystemCompliance & Risk CoordinationEnsure all business lines operate within regulatory frameworks across multiple jurisdictionsWork closely with Compliance and Risk teams to design scalable, compliant operational modelsSupport EDD, onboarding, and transaction monitoring processes for B2B clientsRequirements4+ years of experience in banking, fintech, payments, or financial services, with exposure to investment or B2B productsStrong understanding of fiat infrastructure, liquidity flows, or financial product mechanicsProven experience in B2B partnerships, business development, or ecosystem operationsExperience working cross-functionally with Product, Compliance, and regional teamsStrong analytical mindset — able to translate data into actionable insightsHigh ownership and execution ability in fast-paced environmentsNice to HaveExperience in crypto, stablecoins, OTC trading, or digital asset infrastructureExposure to global markets and local payment ecosystemsExperience building new business lines or products from 0→1Background in EMI, banking licenses, or regulated financial environmentsWhy Join UsAt Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:- Study Growth Fund: We support your professional development and continuous learning.- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.