IoT - Product Manager

We are seeking an experienced and commercially driven IoT Product Manager to lead the end-to-end lifecycle management of enterprise IoT products and connectivity platforms. The role will be responsible for driving product strategy, delivery governance, operational excellence, and commercial performance across large-scale IoT and smart infrastructure programs.The successful candidate will work closely with Product, Technology, Enterprise Sales, Operations, and external partners to ensure successful deployment, service governance, customer satisfaction, and continuous enhancement of IoT solutions and services.This role requires strong expertise in IoT technologies, telecom ecosystems, enterprise service management, and cross-functional stakeholder engagement.Key ResponsibilitiesOwn and manage the full product lifecycle of enterprise IoT platforms and connectivity management solutionsDefine and execute product roadmap aligned with business objectives, market demand, and customer requirementsDrive product commercialization including pricing strategy, revenue growth, margin optimization, and business performanceLead Go-To-Market (GTM) planning and support enterprise sales enablement activitiesCoordinate cross-functional delivery with Technology, Operations, Enterprise Sales, Vendors, and PartnersGovern post-deployment operations for large-scale IoT and smart infrastructure programsMonitor service performance, operational KPIs, SLA compliance, and customer experience metricsLead operational reviews, incident governance, escalation management, and service improvement initiativesManage enterprise customer relationships and act as a primary stakeholder interface for strategic accountsCollaborate with technical teams on platform integrations, connectivity services, API enablement, and operational workflowsEnsure timely resolution of critical incidents and operational escalationsSupport digital transformation initiatives related to IoT, smart city, utility, and enterprise connectivity programsDrive continuous improvement through data-driven insights, reporting, and analyticsTechnical ResponsibilitiesManage IoT Connectivity Management Platforms (CMP) and enterprise IoT service environmentsOversee IoT device onboarding, SIM lifecycle management, connectivity provisioning, and service activation workflowsCoordinate with telecom and network teams on LTE, NB-IoT, LTE-M, and 5G connectivity servicesSupport enterprise API integrations, cloud connectivity, and operational automation initiativesMonitor platform performance, connectivity analytics, and operational dashboardsGovern incident management, root cause analysis (RCA), and corrective action plansSupport IoT security governance, enterprise connectivity compliance, and operational risk managementRequired QualificationsBachelor’s degree in Telecommunications, Computer Science, Information Technology, Engineering, or related field8+ years of experience in IoT Product Management, Telecom Product Management, Enterprise Technology Solutions, or related domainsStrong experience managing enterprise IoT platforms, telecom services, or smart infrastructure solutionsExperience working within telecom operators, smart city programs, utilities, or enterprise digital transformation environmentsProven experience managing cross-functional technical and operational teamsStrong understanding of enterprise service governance and operational delivery modelsRequired Technical SkillsIoT Connectivity Management Platforms (CMP)NB-IoT / LTE-M / 4G / 5G TechnologiesMQTT, REST APIs, TCP/IPSIM Provisioning & Device Lifecycle ManagementEnterprise IoT ArchitectureSmart Metering / AMI ProgramsOSS/BSS EnvironmentsSLA & Incident ManagementITIL Service ManagementServiceNow / Jira Service ManagementCloud IoT PlatformsAPI Integrations & Enterprise Systems IntegrationPower BI / SQL / Operational ReportingCore CompetenciesProduct Lifecycle ManagementIoT & Telecom Domain ExpertiseCommercial & Financial AcumenStakeholder & Customer ManagementService Governance & Escalation LeadershipData-Driven Decision MakingCross-Functional LeadershipStrategic Planning & ExecutionPreferred ExperienceExperience managing large-scale IoT or smart utility programsExposure to smart city, utilities, or enterprise connectivity ecosystemsExperience working within telecom or large enterprise technology environmentsCertifications in ITIL, Agile, Product Management, or Cloud Platforms are an advantage