IT Business Analyst (Insurance domain)
Galaxy Technology Services · District 9, Ho Chi Minh City, Vietnam
Apply & track with Apply EdgeWe are dedicated to propelling businesses worldwide to new heights through cutting-edge digital, software, and IT solutions. Across diverse industries, including Aviation, EAI, Fintech, Manufacturing, Automotive, Blockchain, Medical, Health Tech, Real Estate, Hospitality, Education, and beyond, we serve as a strategic partner, empowering organizations with innovation and excellence. Responsibilities and DutiesGather, analyze, and transform business requirements into functional documentation.Act as a bridge between the client's business stakeholders and the technical team.Conduct workshops with clients to perform deep-dive business analysis.Author key project documents, including BRD, FSD, SRS, and User Stories.Collaborate closely with SA, PM, and Developers to propose appropriate solutions.Define business rules and validation logic.Support SIT/UAT processes and develop business test cases.Verify and obtain UAT sign-off from clients.Manage product backlogs and handle Change Requests (CR).Perform other duties as requested by superiors.QualificationsBachelor’s degree or higher, majoring in related disciplines.3–7 years of experience as a Business Analyst.Prior experience as a BA within the Insurance, Banking or Securities industry is a major advantage.Proficient in English across all 4 skills is a plus.Understand about project management with Waterfall, Scrum or Agile methodologies.Expertise in authoring BRD, FSD, and SRS documents.Basic knowledge of UI/UX principles, APIs, and data flows.Ability to model processes using BPMN (Business Process Model and Notation) and UML (Unified Modeling Language).Excellent communication skills with both business and IT stakeholders.Strong logical analysis and analytical thinking.Proven presentation and workshop facilitation skills.Proficient in change management and expectation management.