IT Deskside Support Engineer- 12 months contract

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.We are currently looking to hire for an "IT Deskside Support Engineer- 12 months contract "Location: Riyadh, Saudi ArabiaEmail - hanin@aven-sys.comJob Summary:- IT Deskside Support Engineer- 12 months contractA Deskside Engineer provides on-site, hands-on IT support to end users. The role focuses on resolving hardware, software, and peripheral issues that cannot be handled remotely by the service desk, ensuring a smooth and productive end-user experience.Responsibilities：Provide on-site Level 2 deskside support for end users, including desktops, laptops, monitors, printers, and peripheralsDiagnose, troubleshoot, and resolve hardware and software issues in a timely and professional mannerPerform IMACD activities (Install, Move, Add, Change, De-install) for end-user devicesSupport OS installation, reimaging, encryption, driver installation, and application deploymentHandle incident and service request tickets via the ITSM/ticketing system and provide regular status updates to usersTechnical Skill:Strong knowledge of: Windows OS (Windows 10/11), Office productivity tools, Desktop/laptop hardware and peripheralsHands-on experience with: Device imaging and deployment tools (e.g., SCCM / endpoint tools) and Active Directory basics (join domain, user/group support) Soft Skills & CompetenciesStrong analytical and problem-solving abilitiesEffective communication with technical and non-technical stakeholdersAbility to prioritize and manage multiple tasks in a fast-paced environmentEducation:Bachelor’s degree in IT, Computer Science, or related field WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to hanin@aven-sys.com. Your interest will be treated with strict confidentiality.CONSULTANT DETAILSConsultant Name: haninAvensys Consulting Pte LtdEA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy