IT Manager

IT DirectorHybrid - 3 days every week in the Reading Area officeWhy? Growing SaaS VendorStart date - must have a 2 month notice or lessLocation - must live within 1 hour commuteA growing SaaS Vendor is looking for an IT Manager who will be responsible for the execution of transformational internal IT projects/systems, the performance of technology/infrastructure, and a small team. This is a hands-on delivery focussed technical leadership role where you will affect change from day 1, make sure all systems enable growth, manage external relationships, and propel the function forward. This is a great role for someone who understands how to deliver strategic technical projects, how to keep systems running and integrated whilst being able to provide mentoring and leadership to people and teams.IT Manager - ResponsibilitiesExecute transformational technical change projects and initiativesManage internal business systems (CRM, Finance, Telephony, etc.) and act as escalation point when issues ariseEnable change and technology to support business growth and expansionManage small team of direct reports (1st / 2nd line support) and improve customer focus of help desk and create efficiencies where possibleOversee the stability and security of the IT Infrastructure and internal systems estate (servers, networks, cloud, etc.)Manage relationships with technology vendors, MSP's and partners; track SLA'sManage information security controls and oversee access rights ensuring team complies with all procedures and standardsIT Manager - RequirementsRecent experience of delivery or execution transformational technical projectsExperience affecting change and enabling growth in the wider businessExperience in leadership, team lead, or senior technical capacityHands-on experience in IT operations/infrastructure rolesExperience improving help desk / service desk i.e. use of AI/innovation, streamline processes, improve customer focusExperience in a fast paced growing SME business, ideally invested in Tech companyExperience managing infrastructure, security, and integrations in a business with multiple internal systemsComfortable operating in an SME where you will wear many hats i.e. PE backed start-up or scale up with c 150-400 employeesExperience managing external vendors, MSPs, or technology partnersClear communicator able to explain technical risk to a non-technical leadership teamEnergy, passionate, and ability to move the business forwardFor more information please contact Katie at Matched Group. IT Director / IT Manager / Director of IT / Technology Director /