IT Network Field Technician

ResponsibilitiesProvide LAN/WAN administrative support including installation, configuration, and maintenance of network devices.Assist in maintaining and checking the health of systems and backups, including restore testing.Monitor ITSM incidents and work closely with networking teams on device assignments.Update tickets according to documentation templates and quality guidelines.Provide daily, weekly, and monthly activity reporting.Support inventory tracking and input for IT equipment.Run and manage cabling within data centers, LAN rooms, and wiring closets.Participate in technical discussions and prepare briefing materials as needed.Perform wiring‑closet spot checks and maintain organized, safe environments.Document work using written descriptions and photographs. QualificationsMinimum qualifications are the essential, non-negotiable requirements a candidate must meet to be considered for the position.1+ years of experience installing, replacing, or supporting network switches.CompTIA Network+, Cisco Certified Support Technician, or equivalent certification,3+ years of experience may be substituted in lieu of certification requirement.Basic knowledge of ethernet networking, TCP/IP, VLANs, and subnetting.Experience with enterprise switches such as Cisco, Aruba, Juniper, Dell, or HPE.Ability to rack, mount, cable, label, and replace network hardware.Familiarity with console access and basic switch configuration.Ability to follow implementation plans and document completed work.Experience performing switch cutovers with minimal downtime.Understanding fiber and copper cabling including SFP/SFP+ modules.Troubleshooting skills for connectivity issues.Ability to lift and install equipment in network closets and server rooms.Basic skills with Windows PCs and peripheral connections.Ability to travel and stay overnight as needed.Valid driver’s license.Ability to climb a ladder.Experience following detailed change-management procedures.Proven ability to work both independently and as part of a deployment team.Basic connectivity testing (ping, traceroute, toner use).