IT Operations Manager

Deblock is the fastest growing consumer fintech in Europe and is on a mission to give everyone full control of their money. We combine banking-grade compliance with on-chain technology to build a radically better way to save, spend and invest across euros and digital assets.We're building a fully integrated on-chain bank: a current account and card, a self-custodial wallet in the same app, stablecoin rails, investment products, and our own compliance and risk infrastructure. We're authorised as an EMI by the ACPR and were the first French fintech licensed under MiCA by the AMF. Since launching in France in 2024, we've expanded across the EEA and we're just getting started.Deblock is looking for an Ops Manager to own one of the most critical, cross-functional parts of how Deblock runs. You'll report directly to the ExCo and work with every team, from product to people.🧑‍💻 What You'll Be Working OnPeople & tooling: Own how our team is equipped and supported, from onboarding to offboarding. Give everyone the tools and standards to work wellCompliance: Keep us ready for regulators, auditors and partners. Close gaps early and keep our standards ahead of requirementsNew products: Partner with product from first spec to launch, making sure every new feature is built the right way from day oneRoadmap: Own the team's roadmap and priorities, deliver fast, deliver excellentlyReviews: Regularly review how we operate, internally and with our partners, and drive improvements through to completionRequirements👀 What we are looking forProduct background: You've worked in or alongside product teams. You can read a spec, challenge a design and speak the language of engineersExceptional standards: "Mostly done" isn't done. You notice the detail others miss and you close the loopQuantitative and structured: You turn messy situations into clear priorities, clear owners and clear reportingDiscretion and judgement: You handle sensitive information carefully and know when to escalateExceptional grit and self-direction: You're a self-starter with a founder mentality. No hurdle is too bigFluent English🤩 What Will Make You Stand Out3+ years in operations, product or risk, ideally in a regulated businessExperience in fintech, neobanking or a fast-growing consumer appHands-on experience running company-wide device, identity or access toolingExposure to audit or certification frameworks (e.g. ISO 27001, SOC 2, DORA)You have a founder mentalityBenefits🤑 What you'll getCompetitive salaryStock optionsThe best tech for your job25 days paid holiday (excl. bank holidays)