IT Support

About WASF:Saudi advocacy and legal consulting firm providing integrated legal and advisory services to national and multinational clients operating in the Kingdom. The firm combines strong legal expertise with a practical understanding of business, regulatory and commercial environments to deliver clear, commercially focused solutions to complex matters.WASF advises clients across corporate and commercial matters, regulatory affairs, governance and compliance, and dispute resolution. Through strategic alliances and relationships with international legal and specialist advisors, the firm also supports clients on cross-border matters and engagements requiring international expertise.WASF offers its professionals the opportunity to work on sophisticated mandates, engage directly with leading businesses and institutions, and contribute to the continued growth of an ambitious and evolving Saudi legal practice.

Key Responsibilities

Provide first-line technical support and troubleshoot hardware, software, and network issues.Manage and respond to user support requests in a timely manner.Set up, configure, and maintain computers, printers, and related IT equipment.Assist in network administration and basic network troubleshooting.Support Microsoft 365 applications and services.Maintain IT assets and ensure systems are operating efficiently.Document incidents, solutions, and technical procedures.

Qualifications

Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.Experience working in an IT Help Desk or Technical Support role.Knowledge of network configuration and troubleshooting.Hands-on experience with Microsoft 365 administration and user support.Strong problem-solving and communication skills.Ability to work independently and as part of a team.