IT support Officer

Provide daily technical support and troubleshoot hardware/software issuesInstall, configure, and maintain computers, printers, projectors, and smart boardsSupport school networks, email, Microsoft 365, and educational systemsMaintain IT equipment, software, and asset recordsAssist with classroom technology, exams, and school eventsEnsure basic cybersecurity, data protection, and regular system updatesManage and follow up on IT support requests and incidentsCoordinate with external IT vendors when requiredRequirementsBachelor's degree in IT, Computer Science, or a related field1-3 years of IT support experience; school experience is preferredGood knowledge of Windows, Microsoft 365, hardware, and basic networkingStrong troubleshooting, communication, and customer-service skillsAbility to work under pressure and support users professionally