IT Systems Administrator

IT Systems AdministratorWe are seeking a motivated and customer-focused IT Systems Administrator to provide technical support, administer cloud platforms, manage user lifecycle processes, and assist with technology projects across a diverse range of client environments.ResponsibilitiesProvide remote and onsite technical support to clientsPerform and track user onboarding and offboarding procedures for customersTroubleshoot hardware, software, networking, and end-user issuesManage SaaS platforms including user provisioning, licensing, authentication, and access controlsComplete workstation deployments, upgrades, and migrationsMaintain accurate documentation of client environments, assets, and completed workAssist with vendor management and software license renewalsAdminister and support Microsoft 365 and Google Workspace environmentsConfigure and support endpoint security, MFA, email security, and cybersecurity best practicesPerform network troubleshooting and basic infrastructure support as neededSupport backup, disaster recovery, and business continuity solutionsParticipate in client technology projects and solution implementationsCommunicate professionally with clients regarding technical issues and recommended solutionsEscalate complex issues when appropriate and collaborate with senior technical staffQualificationsStrong IT support or systems administration experienceExperience with Microsoft 365 administrationGoogle Workspace administration is a strong plusExperience supporting Windows and Mac workstationsNetwork configuration and troubleshooting experienceUnderstanding of cybersecurity fundamentals and MFAStrong troubleshooting and customer service skillsAbility to travel between various customer sites in Southern California Compensation$60,000-$80,000 annually, depending on experience.