IT systems/support administrator

We are seeking an experienced IT systems/support administrator in the Kyiv office.

Responsibilities

Install the network and computer systemMaintain, repair, and upgrade the operating systems, software applications, and hardwareSet up accounts and workstationsTroubleshoot issues and outagesEnsure security through access controls and backupsResponding to queries via chat, e-mail, or phoneProviding technical assistance for questions and problemsMonitor the performance of existing computer systems and IT infrastructure Duties:Assisting in the creation and implementation of manuals for various systems, including desktop PCs, servers, network equipment, and software applicationsMaintains and monitors all servers' backupsMonitors the distribution of client/server software and service packsPerforms on-site and remote technical support for end usersPerforms basic tasks on VMware vSpherePerforms basic hardware troubleshooting and replacement on the server system.Performs anti-virus and anti-spam managementPerforms Service Desk / Helpdesk platform managementPerforms control cloud-based endpoint management solutionMaintains user accounts, mailing listsMonitors network firewall security reports, audit log servers, and security systems. Qualifications/experience:Good English written and verbal skills, at least upper intermediate level (B2)2+ years of experience as a hands-on network/systems administrator2+ years of experience with key Microsoft Enterprise technologies, including Windows System Administration, Active Directory with Group policies, MS DPM, Exchange Server, and IIS2+ years of IP networking experience, including technical knowledge of subjects such as DNS, LDAP, DHCP, routing, switching, and remote access technologiesMinimum of 2 years of experience with Microsoft, macOS, and Linux administration background.Microsoft Exchange Online implementations and management, experience with e-mail processing and filtering, anti-virus/anti-spamMS Intune and/or Omnissa Workspace ONE solutionKnowledge of different ManageEngine applications/services will be a plus. Working shift:From 14:00 till 23:00, Monday — Friday, with periodic weekend duties.Hybrid work format. You will need to work from the office two days a week.Our company does not provide employees with deferment from conscription.