IT Trainer - Artificial Intelligence (AI)

WORK LOCATION: ZETRIX Tower, Empire City Damansara Perdana.Key Responsibilities* Deliver AI and Avatar-related training programs to internal and external participants.* Facilitate 2–3 day instructor-led training sessions, including practical hands-on activities.* Explain AI concepts, system features, and digital workflows in a clear and easy-to-understand manner.* Guide participants during practical exercises and provide technical assistance when required.* Encourage participant engagement through discussions, demonstrations, and interactive learning.* Ensure training materials and delivery are aligned with company standards.* Support continuous improvement of training materials and learning content.* Participate in Train-the-Trainer program, mock training sessions, and knowledge-sharing activities.* Keep up to date with AI technologies, digital tools, and new product enhancements.* Represent the company professionally during training sessions, workshops, and customer engagements.Requirements* Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.* 1–3 years of experience in training, technical support, customer service, or a related role.* Basic understanding of AI concepts and digital technologies.* Strong communication, presentation, and facilitation skills.* Confident speaking in front of groups and engaging participants.* Proficient in English and Bahasa Malaysia.