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IT Training and Development Specialist - Law Firm Experience Preferred

J.Sheppard Associates · New York, NY

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Our client, a progressive midsized law firm in Midtown Manhattan, is seeking a hands-on IT Training and Development Specialist who enjoys working directly with people, helping them become more confident, proficient, and productive with technology.This position is ideal for an experienced technology trainer who excels at one-on-one instruction and small group classroom training, particularly with attorneys and professional staff. The firm values someone who can patiently explain technology, adapt to different learning styles, and make training practical, engaging, and effective.The Specialist will deliver hands-on technology training, conduct new hire onboarding, develop user guides and instructional materials, and maintain the firm's Learning Management System. Working closely with the IT department and outside training consultants, this individual will also support software rollouts, technology adoption, and the effective use of emerging applications, including AI tools.The ideal candidate will have approximately three or more years of experience delivering technology training, preferably within a law firm or other professional services environment. Experience training individuals and small groups is essential. Familiarity with Microsoft Office, document management systems, billing platforms, and other business applications is desirable. Training on unfamiliar firm specific applications will be provided.Strong interpersonal and communication skills, patience, initiative, and the ability to tailor instruction to different levels of technical proficiency are essential. The successful candidate will enjoy working directly with attorneys and staff, take ownership of training initiatives, and contribute to the firm's ongoing professional development.A bachelor's degree is required, and technology training certifications are preferred. Compensation ranges from $85K to $95K+, with bonus eligibility and a comprehensive benefits package. The position offers a hybrid schedule. This is an excellent opportunity for a personable, hands-on IT trainer who enjoys teaching, building relationships, and making a meaningful difference in how professionals use technology every day.