Job Title

Membership & Community Lead – Insights on AfricaLocation: Remote | Open globallyEmployment: Full-timeAbout Insights on AfricaInsights on Africa is building a pan-African community connecting people to knowledge, networks, capital and opportunities across Africa and the diaspora.We are looking for exceptional people to take ownership of specific membership communities within the Insights on Africa ecosystem.We particularly welcome applicants from across Africa and the African diaspora. Wherever you are based, what matters most is that you have Africa at heart and the ability to execute.The RoleAs a Membership & Community Lead, you will own and grow an assigned membership community.You will be accountable for member onboarding, engagement, value creation, retention and growth.This is more than community management. You will treat your assigned community like a business: understand its members, build relationships, identify what they value, grow membership and continuously improve the member experience.Key Responsibilities* Own the end-to-end member experience for your assigned community* Onboard, engage and support members* Build strong relationships and understand member needs* Create opportunities for members to connect, learn and do business* Drive membership growth, engagement and retention* Gather member insights and turn feedback into action* Track performance and take ownership of agreed community and commercial targetsWho We’re Looking ForYou should be someone who:* Has Africa at heart* Takes ownership and follows through* Communicates and builds relationships exceptionally well* Is comfortable with membership growth and commercial targets* Is digitally confident and able to work independently* Is organised, accountable and execution-focused* Is curious, entrepreneurial and willing to learn* Can thrive in an early-stage, fast-moving environment* Has a strong interest in African business, entrepreneurship and opportunitiesExperience in community building, business development, customer experience, partnerships, digital marketing, entrepreneurship or media will be an advantage.What Success Looks LikeJoin → Engage → Connect → Find Value → Stay → Refer OthersYour success will be measured by the strength, growth and value of the community you are responsible for.The OpportunityThis is an opportunity to join Insights on Africa at an early stage and help build a platform and community designed to grow across Africa and the diaspora.We are looking for builders, people who can take responsibility, develop systems, create value and turn ideas into execution.Shortlisted candidates will be taken through the Insights on Africa platform, membership model and the specific community they may be responsible for.Africa at heart. Ownership in mindset. Ready to build.Apply: apply@insightson.africa