Job Title

Company Description Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a leading global designer, producer, and retailer of well-known footwear brands and accessories, focused on inspiring self-expression. With a diversified portfolio of popular brands such as Crown Vintage, Hush Puppies, Jessica Simpson, Keds, Vince Camuto, and more, the company delivers on-trend products for a wide range of occasions. Designer Brands reaches customers through a strong omni-channel presence, including a billion-dollar digital commerce business and over 640 DSW and the shoe co. stores across North America. The company holds leading market positions across Women’s, Men’s, and Kids’ footwear, and also distributes products internationally through wholesale and distributor partnerships. Designer Brands is committed to diversity, equity, and inclusion, supports global communities, and donates millions of pairs of shoes through its partnership with Soles4Souls, while reminding applicants to apply only through official channels ending in dswinc.com, designerbrands.com, or camutogroup.com.Role Description This full-time, on-site role at DSW Designer Shoe Warehouse in Richmond, TX focuses on delivering excellent customer service and supporting daily store operations. The Job Title will greet and assist customers, provide product knowledge, and guide shoppers in finding footwear and accessories that meet their needs. Responsibilities include maintaining a clean and organized sales floor, replenishing merchandise, processing transactions accurately, and following loss prevention and safety procedures. The role also involves working collaboratively with team members to achieve sales goals, support promotional events, and ensure visual merchandising standards are consistently met. Regular weekend, evening, and holiday shifts may be required based on store needs.Qualifications Customer service and retail sales skills, including the ability to engage customers, understand their needs, and provide helpful product recommendations.Point-of-sale and cash handling skills, with accuracy in processing transactions, returns, and exchanges.Merchandising and store operations skills, such as stocking, organizing inventory, and maintaining visual and cleanliness standards.Communication and teamwork skills, including clear verbal communication and the ability to collaborate effectively with store leadership and peers.Time management and reliability, with the ability to prioritize tasks, follow direction, and consistently arrive on time for scheduled shifts.Ability to stand and move for extended periods, lift and carry merchandise, and perform other physical aspects of retail work as needed.Previous retail or customer-facing experience is preferred but not required; willingness to learn and adapt in a fast-paced environment is essential.High school diploma or equivalent is preferred; must meet all employment eligibility and company policy requirements.