Junior Academic Quality and Accreditation Coordinator

We’re hiring a Junior Academic Quality and Accreditation Coordinator to keep our quality records and accreditation evidence complete, current and ready for inspection. It’s an entry-level role with on-the-job training, ideal for a graduate who wants to build a career in academic quality and accreditation.Key responsibilitiesDuties fall into six areas, all carried out under the direction of the Academic Head.Accreditation and external complianceMaintain ESBE's accreditation register: each body, status, conditions, renewal dates and reporting deadlines.Prepare evidence and documents for BAC annual reporting, inspections and re-accreditation.Keep ESBE's CMI centre records in order and meet CMI centre requirements and deadlines.Keep CPD accreditation records current for every programme: approval dates, learning hours and certificate templates.Organise inspection and audit visits (evidence folders, schedules, attendee lists) and track follow-up actions to completion.Support applications for recognition with regional bodies in the markets ESBE serves.Programme files and approvalAfter SME review and programme audit, assemble each new programme's file so it is ready to enter the accreditation cycle.Check programme outlines and supporting documents against ESBE templates and checklists; log gaps and follow up with owners.Track each programme through the accreditation cycle to approval and release, keeping the programme register and document versions current.Quality monitoring and learner feedbackRun feedback for every cohort: issue surveys, chase responses and report results.Produce short reports on satisfaction, completion and achievement, showing trends across cohorts.Prepare quality data for annual programme reviews and accreditation returns, and track agreed actions.Assessment, certification and faculty recordsKeep assessment records, moderation samples and results paperwork complete for each cohort.Prepare samples and records for internal quality assurance and for CMI external quality assurance.Check certificates against verified completion and assessment records before issue, and maintain the certificate register.Maintain the faculty register: CVs, qualifications, approval to deliver, induction and teaching observation records.Policies, casework and data protectionMaintain the policy register: owners, versions, review dates and publication status.Run the casework logs for complaints, appeals, malpractice, reasonable adjustments and conflicts of interest, tracking each against policy timelines.Handle learner and staff records securely, in line with UK GDPR and ESBE's Data Protection Policy.Governance and ways of workingPrepare agendas, papers, minutes and action logs for academic governance and quality meetings.Use ESBE's AI tools to draft records and run first-pass checks, and verify every output before it is filed.Carry out other duties consistent with the grade, as reasonably requested.What you’ll bringA bachelor’s degree in any disciplineUp to 3 years’ experience in an administrative, quality, compliance or academic support role (internships count)Excellent written and spoken EnglishStrong Excel or Google Sheets skills (filters, lookups, pivot tables)Accuracy, attention to detail and good control of deadlinesDiscretion with confidential information