Junior Associate: Human Capital Outsourcing

TopFloor is seeking a skilled and motivated Junior Human Capital Associate to join our dynamic team. The successful candidate will deliver high-impact HR services to TopFloor's Outsourcing clients by delivering emotionally intelligent, compliant, and client-aligned HR services across TopFloor's outsourced staffing portfolio. The HR Junior Associate supports recruitment, onboarding, performance management, statutory compliance, and employee engagement ensuring that every touchpoint reflects TopFloor's values of integrity, empathy, and excellence.Key ResponsibilitiesRecruitment & OnboardingConduct recruitment and selection for internal and external staff, ensuring alignment with client job descriptionsExplain contract terms clearly and empathetically to new hiresPrepare, update, and file employment contracts and documentationConduct engaging inductions for all new staffPerformance & EngagementFacilitate appraisals for Junior Site Support Staff (JSS) and Site Support Staff (SS)Lead periodic toolbox sessions covering safety, HR queries, and moraleDocument disciplinary proceedings in line with TopFloor's codeSupport implementation of HR policies and disciplinary code for internal and outsourced staffPayroll & CompliancePrepare and verify payroll inputs (attendance, overtime, payment schedules)Process leave applications and escalate to supervisorsGenerate accurate payslips and statutory returns (NAPSA, NHIMA, ZRA, WCFCB)Ensure timely registration and submission of statutory returnsClient Service & Brand RepresentationMaintain accurate employee files and documentationPrepare monthly client service summary reports (entries, exits, incidents, rewards)Assist at client events (training, team building, consulting)Represent TopFloor as a brand ambassador at networking sessionsRequirementsDemonstrated alignment and commitment to TopFloor's valuesDiploma in Human Resource Management, a degree is preferredMinimum of 1 year of experience in HR, with provable track record in a similar task as explained above;Must be a registered member of Zambia Institute of Human Resource Management (ZIHRM)Should have demonstrable skill in the use of MS Office skills (Word, Spreadsheets, PowerPoint)Must have working knowledge of Sage Pastel softwareShould understand how to use the Google based work systems (Gmail, Google Calendar and Google Drive)Demonstrable understanding of Labour Laws and labour lawsExcellent organizational and time management skills with the ability to handle multiple tasks effectivelyStrong interpersonal and communication skills in both verbal and written formsAbility to maintain confidentiality and handle sensitive information with tact and discretionAbility to work collaboratively in a team environment and build effective working relationshipsStrong problem-solving skills and attention to detailFluent in written and spoken EnglishFluent in verbally communicating in at least one major local languageAbility to travel across client sitesValid driver's license. How To ApplyInterested candidates should submit their application before 30th October 2026. Only shortlisted candidates will be contacted.TopFloor Limited is an equal opportunity employer and does not charge candidates for job placement.BenefitsContinuous Learning & Professional DevelopmentOpportunity to support the Evolution of a Strong Professional BrandExposure to Leading Organisations / IndustryMeaningful Work That Impacts People and Organisations around the COMESA regionA Supportive, Collaborative CultureDynamic, Fast‑Paced Environment