Junior Business Development & Technical Support Engineer for Technical Training Systems

Company DescriptionAdler & Pfau India Private Limited is the Indian subsidiary of Germany-based Adler & Pfau GmbH. We develop educational programmes, technologies and infrastructure for international skills development and responsible global workforce mobility.Together with educational institutions, industrial partners and technology providers, we are establishing modern technical training solutions in India in the following areas:VR-based welding trainingSolar and photovoltaic technologyDriving simulators for cars and commercial vehiclesHeat-pump service-technician trainingAir-conditioning, refrigeration and HVAC trainingDigital and blended technical educationWe are looking for a motivated junior professional who would like to help build these new business areas from the ground up.Role DescriptionAs Junior Business Development & Technical Support Engineer, you will support market development, customer acquisition, partner management and the technical implementation of our training systems in India.You will identify and approach prospective customers and cooperation partners, including:Industrial and vocational training institutesEngineering colleges, universities and polytechnicsWelding and renewable-energy training centresDriving schools, fleet operators and driver-training centresHVAC and refrigeration training institutesIndustrial companies and equipment manufacturersGovernmental and private skills-development organisationsTrade associations and certification bodiesYou will introduce our solutions to prospective customers, understand their requirements and support presentations, demonstrations, pilot projects, installations and introductory training.During the market-development phase, you will also serve as the first point of contact for basic technical and operational questions. Product and technical training will be provided by Adler & Pfau and our technology partners.Technical Training AreasVR Welding TrainingTraining systems combining VR simulation, theoretical education, practical welding instruction, trainer development and competency assessment.Solar and Photovoltaic TrainingTraining covering PV fundamentals, planning, installation, commissioning, electrical safety, maintenance, troubleshooting, energy storage and EV charging.Driving SimulatorsSimulator-based training for cars and commercial vehicles, including defensive driving, hazard perception, economical driving, fleet safety and professional-driver qualification.Heat-Pump TrainingService-technician training covering installation, electrical and hydraulic connections, commissioning, maintenance and fault diagnosis.Air-Conditioning and HVAC TrainingTraining covering installation, commissioning, refrigerant handling, preventive maintenance, troubleshooting and energy-efficient operation.Applicants are not expected to have expertise in all these fields. A strong technical interest and willingness to learn new technologies are more important.Key ResponsibilitiesBusiness Development and Sales SupportResearch potential customers and partners across IndiaApproach training institutes, universities, companies and public organisationsIntroduce Adler & Pfau’s technical training solutionsArrange and support online and on-site presentationsAssist with demonstrations, pilot projects and customer trialsUnderstand and document customer requirementsHelp prepare proposals, quotations and presentationsMaintain customer and partner information in the CRM systemFollow up with prospective customersConduct market and competitor researchSupport the development of regional partner networksRepresent Adler & Pfau India at trade fairs and educational eventsPartner DevelopmentIdentify educational, industrial and technology partnersBuild relationships with training institutes, universities and companiesSupport cooperation agreements, pilot centres and demonstration facilitiesHelp develop concepts combining simulation, digital learning, theory and practical instructionCoordinate activities with Indian and international partnersCollect market feedback and support the adaptation of solutions to Indian requirementsTechnical SupportSupport demonstrations, installations and commissioningAssist customers with basic hardware, software, connectivity and configuration issuesProvide introductory training to instructors, administrators and usersSupport remote and on-site troubleshootingDocument technical problems and coordinate complex cases with technology providersMaintain installation and customer documentationCollect user feedback and suggest improvementsTraining Content and LMSAssist with technical curricula and course structuresPrepare presentations, work instructions and exercisesSupport classroom-based, digital and blended-learning formatsUpload and maintain content in a learning management systemOrganise training materials, assessments and documentationSupport instructors and administrators in using digital learning platformsContribute to the continuous improvement of training programmesQualificationsYou hold a bachelor’s degree, diploma or comparable technical qualification in a relevant field, such as:Mechanical, Manufacturing or Production EngineeringWelding Engineering or Welding TechnologyMechatronicsElectrical or Electronics EngineeringEnergy or Renewable Energy EngineeringAutomotive EngineeringHVAC, Refrigeration or Building Services EngineeringComputer Science or Information TechnologyRecent graduates and applicants with up to three years of professional experience are encouraged to apply.Technical ProfileStrong interest in technical education and vocational trainingInterest in welding, renewable energy, automotive technology, simulation, heat pumps, HVAC or digital learningConfidence in working with computers, software and technical hardwareAbility to learn the installation, operation and troubleshooting of technical systemsBasic understanding of engineering, manufacturing or technical installationsExperience with simulators, training equipment or LMS platforms is beneficial but not requiredBusiness and Communication SkillsInterest in business development, technical sales and customer supportConfidence in approaching new organisations and professional contactsAbility to explain technical solutions clearlyGood presentation and relationship-building skillsStrong written and spoken EnglishHindi, Marathi or other Indian languages are advantageousStructured, reliable and solution-oriented working styleAbility to work independently and with international teamsWillingness to travel within IndiaWhat We OfferThe opportunity to help establish several new business areas in IndiaDirect involvement in innovative technical training projectsProduct and technical training from experienced partnersCooperation with teams and technology providers in India and EuropeExperience in business development, technical sales, partner management, customer support and training developmentSignificant responsibility and professional growth opportunitiesPotential development towards Business Development Manager, Product Manager, Technical Sales Engineer or Training Solutions ConsultantA dynamic and international working environmentA hybrid working model based in Mumbai with travel across IndiaApplication InformationPlease include:Current annual salary or CTC, if applicableExpected annual salary or CTCContractual notice periodEarliest possible starting dateCurrent locationWillingness to work in a hybrid model in MumbaiWillingness to travel within IndiaTechnical areas in which you already have knowledge or experienceAdler & Pfau India is committed to equal opportunity and an inclusive working environment. Women and persons with disabilities are expressly encouraged to apply. Applications will be assessed based on qualifications, potential and suitability for the role.