Junior Collections with German
Prohuman Romania · Bucharest, Romania
Apply & track with Apply EdgeProhuman is recruiting on behalf of one of its clients for German-speaking professionals who are eager to make an impact, grow their careers, and join a dynamic, results-driven environment.We are looking for both:✅ Junior candidates with completed or ongoing studies in Economics, Finance, Accounting, Business Administration, or related fields, even without prior experience
Requirements
German language skills – minimum B2 levelGood communication and analytical skillsProactive attitude and willingness to learnAbility to work from our hybrid office in Bucharest
Key Responsibilities
Independently manage a portfolio of moderately complex, higher-risk customer accounts to ensure timely payments.Develop and execute effective collection strategies, including call cadence, account prioritization, promise-to-pay tracking, and escalation management.Investigate and resolve payment delays by identifying root causes such as billing discrepancies, contract issues, missing documentation, unapplied cash, or customer disputes.Coordinate with internal stakeholders to remove payment blockers and facilitate prompt resolution.Act as an escalation point for more complex collection cases and customer negotiations.Define and manage payment plans, negotiate resolution paths, and secure payment commitments while maintaining strong customer relationships.Contribute to continuous process improvement and support business objectives through effective collections management.If you are looking to become part of a results-oriented team and would like to leverage your German language skills in an international environment, we would love to hear from you.