Junior Property Manager

Junior Property ManagerLocation: Rickmansworth, HertfordshireSalary: £25,000Working arrangement: Fully office-basedThe client is looking for a desk-based Junior Property Manager to support the day-to-day management of its residential tenants. The successful candidate must have previous experience in the property-related field and strong communication skills.Key responsibilitiesManage the tenant journey from move-in through to the end of the tenancy.Act as the main point of contact for tenants, responding to queries professionally and positively.Liaise between tenants and the Building Manager regarding maintenance, property issues and general requests.Maintain and manage the rental-arrears list, contacting tenants and tracking outstanding payments.Keep tenancy records, correspondence and property information updated on CRM.Support tenancy administration, renewals, documentation and general lettings processes.Deliver a consistently positive tenant experience.Essential requirementsPrevious lettings or property-administration experience.Excellent written and verbal communication skills.Confident handling tenants and potentially sensitive arrears conversations.Positive, organised and customer-focused.Able to work independently in a busy office environment.Driver's License (need to be visiting sites)