Junior Systems Engineer

Job Title: Junior Systems Engineer (Hybrid Infrastructure & Cloud)Experience: 3-5 YearsJob PurposeThe Junior Systems Engineer provides first-line support for the organization's IT infrastructure and assists senior engineers in maintaining on-premises and Microsoft Azure environments. The role focuses on monitoring systems, performing routine maintenance, resolving basic infrastructure issues, and supporting day-to-day IT operations while developing technical skills.Key ResponsibilitiesInfrastructure SupportMonitor the health and availability of servers and infrastructure systemsPerform routine server health checks and report issues to senior engineersAssist with user account administration in Active DirectorySupport routine operating system patching and updatesAssist with server builds, deployments, and basic configuration tasksPerform basic troubleshooting of Windows and Linux serversSupport backup operations and verify backup completionUpdate technical documentation and operational recordsEscalate complex incidents to senior engineers or managed service providersMicrosoft Azure SupportAssist with monitoring Microsoft Azure resourcesPerform basic administrative tasks for Azure Virtual Machines and storage services under supervisionSupport Azure Backup and recovery activitiesAssist in reviewing Azure alerts and reporting issuesParticipate in cloud-related projects as assignedSecurity & GovernanceFollow organizational security policies and proceduresAssist with routine patching and vulnerability remediation activitiesApply basic security best practices during daily operationsMaintain accurate operational and audit documentationDemonstrate basic awareness of cloud governance and identity management conceptsOperations & SupportProvide Level 1 infrastructure support for incidents and service requestsSupport routine maintenance activities during planned maintenance windowsWork with infrastructure, application, network, and security teams when requiredFollow established IT operational procedures and change management processesContinuously develop technical knowledge through training and hands-on experienceTechnical SkillsOperating SystemsBasic knowledge of Microsoft Windows ServerBasic knowledge of Linux (Red Hat, Oracle Linux, or Ubuntu)VirtualizationBasic understanding of VMware vSphere or Microsoft Hyper-VCloud (Basic Knowledge)Microsoft Azure fundamentalsAzure Virtual MachinesAzure StorageAzure BackupAzure Monitor (basic awareness)Identity & Access ManagementActive DirectoryMicrosoft Entra ID (basic knowledge)Group Policy (basic understanding)Storage & BackupBasic understanding of enterprise storage conceptsBackup and recovery fundamentalsSecurity (Basic Knowledge)Patch ManagementEndpoint ProtectionMulti-Factor Authentication (MFA)Basic System HardeningBasic Cloud Governance and Security AwarenessQualificationsBachelor's degree in Computer Science, Information Technology, or a related discipline3-5 years of experience in IT infrastructure or technical supportBasic understanding of Windows Server, Linux, virtualization, or Microsoft AzureWillingness to learn enterprise infrastructure and cloud technologiesGood troubleshooting, communication, and documentation skillsKnowledge of ITIL concepts is an advantage