Key Account Executive ( B2B / Wholesale )

Role Description: Sales/ Wholesale Coordinator provide the operational and administrative backbone of the sales team. Ensuring that sales processes run smoothly, data is accurate, and communication between departments and clients is timely and professional.With strong organizational skills and attention to detail, they relieve the sales team of back-office tasks, allowing account executives and business development reps to focus on what they do best, closing deals.- Sales Order Processing: Entering sales orders, verifying customer details, tracking delivery status, and ensuring timely delivery of goods or services.- Administrative & Operations Support: Maintaining customer databases, updating records, filing sales contracts, and preparing routine sales documentation (invoices, proposals, quotations).- Communication Hub: Serving as the primary point of contact for customer inquiries, resolving basic service or delivery issues, and relaying customer updates to internal teams.- Reporting & Analytics: Tracking sales performance metrics, compiling weekly or monthly sales reports, and preparing presentation materials for management.- Inventory & Logistics Coordination: Monitoring stock levels in coordination with warehouse/supply chain teams to confirm order fulfillment capacity.- Cross-Departmental Liaison: Facilitating communication between sales, marketing, merchandising, finance and accounting (for billing/payments)Qualifications:- Bachelor’s degree in Business Administration, Sales, Commerce, Supply Chain, or a related field.- At least 2 years of experience in Sales Coordination, Sales Administration, Sales Operations, or a similar role; retail or distribution experience is preferred.- Hands-on experience in sales order processing, documentation, invoicing, delivery coordination, and stock monitoring.- Good proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with ERP, SAP, or CRM systems is an advantage.- Strong organizational and time-management skills with high attention to detail and accuracy.- Good communication and coordination skills when working with customers and cross-functional teams.- Basic analytical, reporting, and problem-solving skills.- Good command of written and spoken English and Vietnamese.- Proactive, service-minded, and able to manage multiple priorities under tight deadlines.