Key Account Manager

Account Manager – WHX HealthcareAbout the RoleVibes Events is seeking a commercially driven Account Manager to join the team at WHX Healthcare (part of Informa Markets’ World Healthcare Week portfolio). In this role, you will be responsible for managing and growing a portfolio of existing exhibitor accounts while actively developing new business opportunities. You will meet clients face to face, attend shows, and be evaluated on both account retention and new revenue growth.Location: Informa Markets – WHX Healthcare (One Central, World Trade Centre 2, Dubai)Reporting To: Head of Sales – WHX HealthcareContract Duration: Immediate Start – Until 31 January 2027Working Days: Monday to Friday, 9:00 AM – 6:00 PM (Saturday & Sunday Off)What You'll DoAccount Management & Customer RetentionAchieve and exceed set revenue targets for assigned products and events within agreed timelinesBuild and maintain strong relationships with existing clients throughout the full event cycleProvide on-site account management at shows to ensure high levels of exhibitor satisfactionNew Business DevelopmentProspect for and generate new business opportunities within the assigned geography and sectorDevelop additional revenue streams including sponsorship and non-square metre opportunitiesConduct effective client meetings and calls each week, monitoring and researching the market using online resourcesReporting, CRM & Cross-Functional CollaborationMaintain accurate and timely records of all sales activities and client interactions in the CRM systemComplete regular updates on sales progress and assist the finance team with revenue collectionWork cross-functionally with marketing and internal teams to provide market intelligence and maximise client experienceWhat We Are Looking ForBachelor’s Degree in a relevant fieldDemonstrated experience in exhibition sales, with a target-driven and results-oriented mindsetStrong interpersonal skills with effective verbal and written English communication abilitiesCommercial awareness and proficiency in business software; Salesforce CRM experience is highly desirableUnderstanding of exhibition production and event cycles is an advantage; knowledge of the healthcare sector is beneficialArabic language skills are an advantageAdditional InformationImmediate start required; contract runs until 31 January 2027.Candidates must hold a valid UAE visa and Emirates ID; a Labour Card will be provided.Candidates must hold their own valid medical insurance, as this is required for the Labour Card application.