Key Account Manager

About the Company The client is a is a lifestyle and entertainment app built to manage and book all "going-out" activities in one place. It serves as a single platform for discovering, planning, and paying for leisure experiences outside the home.As a Merchant Acquisition Manager you will:Acquire new merchants and strengthen existing partnershipsProactively identify potential merchants through market visits, networking, and outreach (Cold Calling, Blitzing or LinkedIn Networking - just to name a few channels)Manage the full sales cycle — from prospecting and pitching to negotiation and closure.Verify, collect, and process all required documentation related to merchant agreements and offers.Comply with daily meeting, cold calling and outreach soft targetsOnboard and train merchants to ensure they understand how to use the platform effectively.Work closely with cross-functional teams (content, operations, marketing, finance) to ensure smooth onboarding and ongoing merchant satisfaction.Track and report daily activities, progress against KPIs, and deal status updates.Conduct in-trade compliance checks and maintain up-to-date market knowledge, including competitor activities and trends.Help implementing company initiativesYou’ll enjoy and succeed in this job if:You are persistent – you don’t take “no” for an answer and easily come up with a solid argument and negotiate professionally; you go above and beyond to get what you need.You are customer focused – you listen, you understand, you are able to determine your clients’ needs and deliver speedy and quality results that will benefit both parties.You demonstrate initiative – you don’t have to be told to get your ‘feet on the street and start signing new merchants; you are able to work independently without a close supervision from your manager and do not have to be chased for results.You are highly organized – you are detail oriented and excellent at prioritizing to getthings done in a fast-paced environment; you’re not easily overwhelmed and able to lookafter multiple accounts at the same time.You are data driven – you love using data to create case studies & make projectionsand present them to the clients.You are a great communicator – you love meeting new people and buildingrelationships with them; you can start a conversation with anyone at any time, you knowhow to communicate tactfully, whatever the situation and adapt accordingly.You are highly adaptable – you welcome change and have the ability to problem solve,prioritise and execute within short time frames.