Key Account Manager

About the employer HFS was finalist for Best Digital Lending Platform at Abu Dhabi Finance Week 2024. As a fintech start-up, HFS: 1. Operates its own book of capital in MSME invoice discounting2. Provides white label solutions for other fintechs, ranging across sales, operations and riskAbout the job(B2B | SME Lending)Role – Key account Manager Location: DubaiJob Type – On site (Full time) Role OverviewWe are looking for a seasoned Key Account Manager to manage and grow strategic enterprise accounts within the SME ecosystem. The ideal candidate should have a strong foundation in hardcore SMB sales, with the ability to transition from acquiring customers to growing and expanding strategic relationships. This role is responsible for strengthening client relationships, driving account expansion, identifying upsell and cross-sell opportunities, and ensuring long-term customer success. It requires exceptional stakeholder management, consultative selling skills, and the ability to collaborate cross-functionally to deliver outstanding business outcomes.Responsibilities-● Fully responsible for new business development for HFS. Develop and execute funnel creation via customer outreach, convert and manage accounts to maximize revenue and customer lifetime value.● Own and manage a portfolio of strategic SME accounts, ensuring high customer satisfaction and retention.● Build and maintain strong relationships with CXOs and key decision-makers across client organizations.● Act as the primary point of contact for customers, ensuring timely resolution of business and operational concerns.● Monitor account health, collection efficiency and business outcomes to proactively address risks and identify growth opportunities.● Conduct regular reviews with customers and present value-driven insights to managementQualifications -● 3–7 years of experience in Enterprise Sales and Key Account Management within B2B fintech, banking or BFSI● Prior hardcore enterprise sales experience with on ground experience, with a proven track record of acquiring and growing new accounts.● Prior experience with digital onboarding, identity verification, fraud prevention, or fintech solutions is highly preferred.What We Offer-● Opportunity to take ownership of key accounts and drive business growth.● Exposure to cutting-edge fintech and digital trust solutions.● Great sales incentive Program● Great ESOP option● Fast track Career growth opportunity