Key Account Manager

Key ResponsibilitiesManage and develop relationships with key clients and maintain long-term strategic partnerships.Develop and implement account strategies and plans that support business objectives and growth.Identify growth and expansion opportunities within existing accounts and generate new business opportunities.Understand client needs and provide appropriate solutions that meet their expectations.Coordinate with internal teams to ensure efficient and timely delivery of services and solutions.Monitor account performance and customer satisfaction.Prepare regular reports on account performance, opportunities, and challenges.Act as the primary point of contact for key clients and address challenges to ensure strong relationships and a high-quality customer experience.Qualifications & RequirementsBachelor’s degree in Business Administration, Marketing, or a related field.Proven experience in account management and customer relationship management.Strong communication, negotiation, and relationship-building skills.Ability to manage multiple accounts and priorities simultaneously.Strong analytical and business acumen with excellent problem-solving skills.Fluency in English, both written and spoken.Proficiency in Microsoft Office and Customer Relationship Management (CRM) systems.