Key Account Manager

Key Account Manager – Modern Trade - PandaCompany: Al Naghi CompanyLocation: Jeddah, Saudi ArabiaWe are looking for an experienced Key Account Manager – Modern Trade to join our team and manage key retail accounts while driving sustainable sales growth and strengthening customer partnerships.Key Responsibilities* Manage and develop assigned Modern Trade key accounts.* Build strong, long-term relationships with customers and key decision-makers.* Develop and execute account plans to achieve sales, distribution, and profitability targets.* Lead annual negotiations, Business Development Agreements (BDAs), promotional plans, and commercial activities.* Monitor sell-in, sell-out, stock levels, OOS, and customer performance and take corrective actions when required.* Develop promotional calendars and joint business plans with customers.* Identify growth opportunities across assortment, distribution, visibility, and promotional execution.* Coordinate closely with Supply Chain, Finance, Marketing, Trade Marketing, and Operations to ensure smooth execution.* Manage customer forecasts, orders, collections, claims, and commercial agreements.* Conduct regular business reviews and provide clear performance updates and action plans.Candidate Profile* Strong experience in FMCG Modern Trade / Key Account Management.* Solid understanding of the Saudi Modern Trade market and major retailers.* Previous experience managing Panda Retail Company will be a strong advantage.* Strong commercial, negotiation, and relationship-management skills.* Good understanding of sales analysis, forecasting, trade spend, and account profitability.* Ability to work cross-functionally and manage complex customer requirements.* Strong communication and presentation skills.* Proficiency in Arabic and English.* Bachelor’s degree in Business Administration, Marketing, or a related field.What We’re Looking ForBeyond account-management experience, we are looking for someone who can own the business, build credible relationships with customers, identify opportunities, solve problems proactively, and translate commercial plans into measurable results.