Key Account Manager

Company Description VAULT Logistics is a leading logistics provider delivering agile and reliable end-to-end supply chain solutions for businesses of all sizes. The company focuses on building long-term partnerships by consistently exceeding client expectations through a comprehensive range of services. From warehousing and container yard storage to transportation, freight forwarding, and customs clearance, VAULT Logistics manages every stage of the logistics journey. With strong operational expertise and robust resources, the organization offers tailored solutions that support business growth and efficiency. VAULT Logistics positions itself as a trusted logistics partner committed to service quality and continuous improvement.Key Responsibilities:Achieve individual revenue, GP, and GP-margin targets.Develop account plans covering volume, trade lanes, wallet share, profitability, and growth opportunities.Retain strategic accounts and increase shipment volume, revenue, and share of wallet.Identify and convert new Ocean, Air, and Road Freight opportunities within existing accounts.Manage customer business reviews, RFQs, RFPs, and contract renewals.Coordinate service recovery, customer escalations, credit limits, and collection follow-up.Cross-sell VAULT’s integrated logistics solutions and protect long-term account profitability. Qualifications & Requirements:Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.5–6 years of direct freight forwarding sales and account management experience.Established customer relationships and book of business in the relevant region.Strong active sales pipeline with clear opportunity value, GP potential, and conversion timelines.Proven track record in customer retention, account growth, and target achievement.Strong knowledge of Ocean, Air, and Road Freight.Total Vacancies: (3)Jeddah – 1 Vacancy Riyadh – 1 Vacancy Dammam/Khobar – 1 Vacancy