Key Account Manager

Key Account ManagerAbout Vibes EventsVibes Events is an Abu Dhabi-based events and experiential staffing company delivering large-scale programmes across the UAE and the wider region. We work with some of the most prestigious government entities, exhibitions, and brands in the market. This is an exciting opportunity to join a growing commercial team with direct impact on client relationships and revenue performance.About the RoleVibes Events is looking for a commercially driven Account Manager to join our Commercial Partnership Team in Abu Dhabi. You will manage a portfolio of existing client accounts, drive revenue growth, and develop new business opportunities, acting as the primary point of contact between clients and our internal delivery, operations, and finance teams. This is a target-driven role that sits at the heart of our commercial engine, and a strong fit for someone who thrives in a fast-paced, relationship-oriented environment within the events and experiential industry.Location: Abu Dhabi, UAEDepartment: Commercial Partnership (CPT)Working Hours: Monday to Saturday, 9:00 AM – 6:00 PM (alternate Saturdays off)What You'll DoAccount Management & Sales ExecutionManage a portfolio of existing client accounts, acting as the primary point of contact and ensuring high levels of service, responsiveness, and value-added solutions that support client retentionAchieve individual sales and revenue targets on a monthly, quarterly, and annual basis through consistent sales activity including outreach, meetings, and proposalsIdentify and pursue new business opportunities across existing clients and new prospects, supporting growth across events and activations, sponsorship, and partnership revenue streamsPrepare and deliver client proposals, presentations, and commercial offers that are clearly structured, client-focused, and aligned with company capabilities; support pitch development with Senior Account Managers and the Marketing teamPipeline, Commercial & Contract ManagementDevelop and maintain a strong, active sales pipeline; generate leads through networking, referrals, and outbound outreach; maintain accurate and up-to-date CRM records with regular pipeline and forecast updatesSupport negotiation of pricing and commercial terms, ensuring all deals are properly scoped, approved in line with company processes, and aligned with profitability expectationsCoordinate with Finance to initiate invoice requests aligned to project milestones; follow up with clients on purchase orders and payment timelines, escalating any delays or discrepancies to the Senior Account ManagerEvent Delivery Coordination & Cross-Functional CollaborationAct as the key link between clients and project delivery teams, ensuring all projects are clearly scoped, properly briefed, and realistically budgeted and timed; lead internal briefing sessions and monitor project progress through to deliveryWork closely with the CPT Manager, Senior Account Managers, Marketing, Operations, HR, and Finance teams to ensure alignment between client expectations, sales commitments, and operational deliveryDevelop strategic account plans for key clients including growth strategies, revenue targets, and engagement plans; identify opportunities for long-term partnerships and retainer agreements to position Vibes as a preferred partnerWhat We Are Looking ForBachelor’s degree in Business Administration, Marketing, or a related field5-7 years of experience in sales, account management, or business development; experience in the events, experiential, or marketing industry is an advantageProven ability to build and maintain client relationships with basic to intermediate sales and negotiation skills; target-driven mindset with the ability to manage multiple clients and prioritiesFamiliarity with CRM systems and sales processes; comfortable operating in a fast-paced, target-driven environmentExcellent written and spoken English communication skills are required