Key Account Manager

Company Description TCC – Technology Control Company for IT is a trusted provider of advanced electronics and integrated security solutions serving businesses, government institutions, and organizations across multiple industries. The company delivers cutting-edge systems designed to enhance safety, improve operational efficiency, and respond to evolving digital needs. TCC focuses on high-quality, innovative technologies that help clients modernize their infrastructure and strengthen their security posture. Team members collaborate with diverse customers and technologies, contributing to impactful projects in the rapidly changing IT and security landscape.Role Description The Key Account Manager is a full-time, on-site role based in Riyadh, responsible for managing and growing strategic customer relationships. Day-to-day responsibilities include overseeing key accounts, understanding client needs, and aligning solutions with their business and security requirements. The role involves preparing account plans, coordinating with internal technical and service teams, and ensuring timely delivery of products and services. The Key Account Manager will monitor account performance, analyze data and trends, and identify opportunities for upselling and cross-selling. Regular client meetings, presentations, and follow-ups are required to maintain high customer satisfaction and support long-term partnerships.Qualifications Candidates should possess strong Account Management and Key Accounts skills for managing strategic customers and sustaining long-term relationships.Candidates should possess solid Analytical Skills and Business Planning abilities to interpret data, forecast needs, and develop effective account strategies.Candidates should possess excellent Customer Service skills to handle inquiries, resolve issues, and deliver a positive client experience.Candidates should possess strong communication and negotiation skills to present solutions, address concerns, and close opportunities.Bachelor’s degree in Business, IT, Engineering, or a related field is preferred.Experience in IT, advanced electronics, or security solutions sales or account management is an advantage.Ability to work on-site in Riyadh and collaborate with cross-functional teams.Proficiency in CRM tools and basic MS Office applications is beneficial.