Key Account Manager (Fleet Sales - Audi & VW)

Join Our Team as a Key Account Manager – Fleet Sales!Are you a results-driven automotive sales professional with strong experience in fleet sales, corporate accounts, and business development? Do you excel at building long-term relationships, identifying new business opportunities, and delivering tailored mobility solutions to key clients?If you have a proven track record in automotive fleet sales, strong knowledge of the UAE corporate market, and the ability to manage strategic accounts and drive profitable growth, we'd love to have you join our Audi & Volkswagen Passenger Cars team and contribute to growing our fleet business.About UsSince 1976, Al Nabooda Automobiles has been committed to delivering excellence by offering our customers a diverse range of products and services that meet the high standards of the prestigious brands we represent.Al Nabooda Automobiles LLC is the exclusive authorized distributor for Porsche and Volkswagen in Dubai and the Northern Emirates.With state-of-the-art showrooms and service centers across Dubai, Sharjah, and Fujairah, our dedicated workforce is focused on maintaining exceptional service and quality standards.Job Purpose:To develop, manage and grow strategic fleet and corporate accounts for Audi and Volkswagen Passenger Cars across the UAE, in alignment with Al Nabooda Automobiles' commercial objectives and Audi Volkswagen Middle East (AVME) standards and fleet strategy.The role is responsible for identifying new fleet business opportunities, strengthening relationships with key corporate customers, leasing and rental companies, government/semi-government entities and other strategic accounts, while delivering sustainable sales volume, profitability and market share growth.The Key Account Manager will provide tailored mobility and fleet solutions based on each customer's operational and commercial requirements while ensuring a premium customer experience consistent with Audi and Volkswagen brand standards.Accountabilities:1) Business Development & Key Account ManagementProactively identify, develop and secure new fleet sales opportunities for Audi and Volkswagen Passenger Cars across corporate, government, semi-government, leasing, rental and other strategic fleet segments.Develop and maintain strong, long-term relationships with key decision-makers, procurement teams, fleet managers and senior stakeholders within assigned accounts.Build structured account plans for existing and prospective key accounts, identifying fleet replacement cycles, upcoming tenders, expansion opportunities and potential vehicle requirements.Increase Audi and Volkswagen penetration within assigned accounts through effective relationship management, product positioning and tailored fleet solutions.Maintain a strong pipeline of new business opportunities and continuously expand the corporate customer portfolio.Conduct regular customer meetings, presentations, product demonstrations and business reviews to understand requirements and identify opportunities.Prepare professional commercial proposals, quotations and presentations covering vehicle specifications, pricing, financing/leasing solutions, aftersales support and total fleet solutions.Manage the complete sales cycle from prospecting and initial engagement through quotation, negotiation, order confirmation, vehicle allocation and final delivery.Identify and participate in relevant corporate and fleet tenders, ensuring submissions are commercially competitive, accurate and completed within required timelines.Maintain strong awareness of competitor fleet activities, pricing, campaigns, product offerings and market developments and provide relevant market intelligence to management.2) Audi Volkswagen Middle East & Brand ManagementEnsure fleet sales activities are aligned with Audi Volkswagen Middle East (AVME) guidelines, programmes, policies and brand standards.Maintain an excellent understanding of the Audi and Volkswagen Passenger Cars product portfolios, including new model introductions, specifications, technologies and fleet-relevant product advantages.Support the Fleet Sales Manager when coordinating with the regional office and internal stakeholders where required regarding fleet programmes, special pricing, volume opportunities, tactical support and strategic key accounts.Ensure Audi and Volkswagen are professionally represented during customer meetings, presentations, tenders and corporate events in accordance with each brand's positioning.Provide regular market feedback regarding customer requirements, competitor activities, fleet trends and potential opportunities that could support future AVME and dealer fleet strategies.3) Commercial & Operational ManagementNegotiate commercial terms while protecting the profitability of each transaction and ensuring compliance with approved pricing and discount structures.Work closely with Finance, Insurance, Used Cars, Aftersales and other relevant departments to provide customers with comprehensive fleet and mobility solutions.Coordinate vehicle ordering, allocation, registration and delivery requirements to ensure agreed customer timelines are achieved.Manage vehicle handovers professionally and ensure customers receive appropriate product orientation and support.Introduce key customers to the relevant Aftersales teams and ensure appropriate service and maintenance support is established for fleet accounts.Maintain accurate customer, opportunity, quotation, order and activity information within the company's CRM/DMS and other relevant systems.Ensure all sales documentation, approvals, contracts and customer records are complete, accurate and compliant with company policies.Monitor outstanding payments, credit arrangements and account status in coordination with Finance and ensure agreed commercial terms are followed.Work closely with internal departments to resolve customer concerns efficiently and maintain strong levels of customer satisfaction.4) Customer Portfolio DevelopmentMaintain an active portfolio of existing and prospective key accounts and ensure consistent customer engagement.Conduct regular face-to-face meetings with existing and prospective corporate customers to generate new opportunities and strengthen relationships.Identify opportunities for repeat purchases, fleet renewals, account expansion and cross-brand opportunities across Audi and Volkswagen.Monitor customer fleet replacement cycles and proactively approach customers ahead of upcoming requirements.Develop relationships beyond individual buyers by establishing multiple contacts within strategic accounts to ensure long-term account sustainability.5) Reporting & Market IntelligenceProduce accurate daily, weekly and monthly reports covering sales performance, pipeline, customer activity, quotations, tenders, confirmed orders and deliveries.Monitor performance against individual, departmental and brand fleet targets.Maintain an accurate sales forecast and provide management with visibility of expected orders and deliveries.Provide regular market intelligence regarding competitor pricing, fleet programmes, customer trends, tender activity and emerging business opportunities.Participate in regular sales and business review meetings and contribute ideas to improve fleet penetration, profitability, customer experience and operational efficiency.Key Performance Indicators:Fleet sales volume against budget and targetRevenue and gross profit performanceAudi and Volkswagen fleet market penetrationNumber of new corporate/key accounts acquiredGrowth and retention of existing key accountsFleet tender participation and conversionSales pipeline and forecast accuracyCustomer meeting/activity levelsCustomer satisfaction and account retentionQuotation-to-order conversion rateRepeat business and fleet renewal performanceCompliance with AVME and Al Nabooda Automobiles policies and standardsEducation / Qualifications, Experience, and Skills:1) Education / QualificationsBachelor's degree in business administration, Sales, Marketing or a related discipline preferred.Valid UAE driving licence.2) ExperienceMinimum 3–5 years of relevant automotive fleet, corporate or key account sales experience within the UAE.Strong preference for experience within passenger-car fleet sales.Previous experience managing corporate/key accounts, leasing companies, rental companies or government/semi-government customers is highly desirable.Proven track record of achieving fleet sales targets and developing new corporate accounts.Experience managing fleet tenders, commercial proposals and complex negotiations.Knowledge of the UAE automotive fleet market, competitor landscape and corporate purchasing processes.Previous Audi, Volkswagen or other premium/mainstream automotive brand experience would be an advantage.Understanding of vehicle financing, leasing, fleet lifecycle and aftersales requirements is preferred.3) SkillsStrong key account management and business development skillsExcellent B2B sales and negotiation capabilitiesStrong commercial and financial awarenessAbility to develop and maintain senior-level customer relationshipsStrong presentation and proposal-development skillsExcellent verbal and written communication skillsStrong customer focus and relationship managementGood understanding of automotive products and technical specificationsStrong analytical and reporting skillsExcellent planning, organisation and time-management capabilitiesProficiency in Microsoft Office, particularly Excel and PowerPointCRM/DMS experienceFluent English communication; Arabic would be an advantageWhy Join Us?Competitive salary with performance-based monthly incentives.Comprehensive benefits package including health insurance.Opportunities for professional growth and career development.Dynamic work environment with a collaborative team culture.Company-provided vehicle.