Key Account Manager HORECA

Nova® Water is Saudi Arabia’s most iconic premium bottled water brand, recognized for its uncompromising quality and continuous innovation. As the Kingdom’s leading water brand, Nova® has earned the trust of consumers nationwide and remains a symbol of purity and pride. Rooted in the heart of this land, Nova® continues to set the benchmark for hydration and brand excellence in Saudi Arabia.Job Purpose:The Key Account Manager - HORECA is responsible for driving business growth across key hospitality, restaurant, café, catering, government entities and institutional accounts by developing strategic customer partnerships, managing commercial negotiations, and executing growth initiatives that support Nova Water's sales and market share objectives.

Key Responsibilities

Leadership & Guidance:Provide guidance and training on effective communication skills.Offer technical guidance on data trend analysis for decision-making.Provide technical guidance on planning, organizing, and prioritizing activities to meet business objectives.Client Relationship Management & Development:Manage and develop relationships with important customers (mid-tier companies, multinational corporates), potentially leading an account team.Develop and implement relationship management plans for complex existing customer accounts to build influence and resolve issues.Manage ongoing customer relationships to meet needs, providing analyses and recommendations based on feedback.Develop and implement relationship management plans for potential customer accounts to build relationships with key decision-makers.Sales & Business Development:Set clear objectives for sales calls/meetings, tailor presentations to decision-makers, and gather information to identify customer interest and needs.Use expertise to identify and present complex standard products/services, quantities, and configurations at commercial terms, escalating for concessions when needed.Develop a personal network and represent the organization at trade shows and events to identify sales opportunities and enhance reputation.Collaboration & Data Management:Collaborate internally as a customer champion in cross-functional teams to build strong external customer relationships.Accurately enter and maintain customer information in the CRM system (or ensure team members do so) for effective retention and business development.Professional Development & Market Knowledge:Develop personal capabilities through training, coaching, and professional accreditation.Maintain an in-depth understanding of relevant technology, external regulations, and industry best practices through continuous learning.

Qualifications

Bachelor's degree in Business Administration, Marketing, Sales, or a related field.Minimum 5 years of proven sales experience in the Saudi HORECA market.Strong experience with tender applications, bidding, and contract negotiation.Excellent leadership, communication, and team management skills.Proficient in data analysis, Microsoft Excel, and creating business presentations.