Key Account Sales Specialist

Key Account Specialist — Roles & ResponsibilitiesJob BriefField-based sales role covering one Egypt territory, reporting directly to the S&OP Retail Manager. This role launches Pharco's first direct-to-retailer distribution arm: selling directly to retailers — the smallest wholesale tier, each with its own local warehouse — and bypassing the distributor and the larger wholesalers above them in the chain. Pharmacies remain Pharco's ultimate end consumer, served onward by the retailer based on volume, availability, and logistics.Target TerritoriesCairoGizaAlexandriaMeniaBeheiraKey ResponsibilitiesOrder & Relationship ManagementOwn the day-to-day relationship with each retailer account: visits, order taking, and issue resolutionManage the order cycle end to end — from placement through delivery confirmationBuild repeat-purchase relationships that keep retailers buying direct rather than reverting to the distributor or larger wholesalersCommercial Terms & CollectionsNegotiate pricing and payment terms directly with each retailer, within Pharco's approved commercial policyOwn collections for the territory: track outstanding balances and keep days sales outstanding (DSO) within targetEscalate credit risk on accounts before it becomes a bad debtMarket & Territory IntelligenceMap the distributor → wholesaler → retailer chain in the territory: who currently supplies which retailers, and at what volumesIdentify retailers with the warehouse capacity and logistics reach to reliably service pharmacies, and prioritize them for direct conversionFeed territory-level demand and channel-structure signals back into S&OP for planningMandatory RequirementsBachelor's degreeMinimum 1 year of experiencePrior field sales or key account experienceComfortable owning commercial negotiations and collections directly with account ownersMust own a car and be willing to travel daily across the assigned territoryBilingual Egyptian Arabic / EnglishBased in or near the assigned Egypt territoryOptional RequirementsPharma/FMCG distribution background, selling into wholesale/trade channels that serve pharmaciesApp/tech background, or experience at FMCG e-commerce players such as Grinta, iSupply, or EgydrugExisting relationships with retailers (small wholesalers) in the target territory