Key Account Specialist – Large Animals
Al Khayyat Investments (AKI) · Dubai, United Arab Emirates
Apply & track with Apply EdgeJob Purpose:The Key Account Specialist – Large Animals will be responsible for managing, developing, and growing strategic key accounts within the large animal and animal health segment across the UAE and Oman. The role will focus on building strong relationships with major farms, veterinary establishments, distributors, and corporate customers, while driving sales growth, customer retention, and long-term business development.Key Responsibilities:Manage and develop relationships with key customers, including major farms, veterinary establishments, corporate clients, and other strategic accounts. Develop and execute account plans aligned with business objectives and revenue targets. Identify new business opportunities within the large animal segment and expand existing customer accounts. Drive sales growth across relevant animal health products and solutions, with a primary focus on ruminants and companion animals. Conduct regular customer visits to understand business needs, provide product support, and strengthen customer relationships. Maintain a strong understanding of customer requirements, market trends, competitor activities, and industry developments. Develop long-term customer relationships to maximize customer satisfaction, retention, and account profitability. Negotiate commercial terms and agreements with key customers while ensuring alignment with company policies and objectives. Collaborate with internal teams, including Marketing, Supply Chain, Technical, and Finance, to ensure seamless customer service and order fulfillment. Provide product presentations, technical information, and appropriate solutions based on customer requirements. Monitor account performance, sales activities, and pipeline opportunities, and provide regular reports and updates to management. Resolve customer issues and complaints promptly and professionally, ensuring high levels of customer satisfaction. Represent the company at relevant veterinary, animal health, agricultural, and industry events when required. Ensure all activities comply with applicable company policies, regulatory requirements, and industry standards. Qualifications & Experience:Bachelor’s degree in Veterinary Medicine or a related discipline. 2–5 years of relevant experience in animal health, veterinary pharmaceutical, or related sales. Strong experience in Ruminant and Companion Animal segments is preferred. Proven experience in key account management, business development, or technical sales. Experience dealing with farms, veterinary clinics, distributors, and corporate customers is an advantage. Valid UAE driving license; ability to travel across the UAE and Oman as required. Core Competencies:Strong customer relationship and key account management skills. Excellent communication, presentation, negotiation, and influencing skills. Strong commercial and business development mindset. Leadership and stakeholder management skills. Strong problem-solving and decision-making abilities. Customer-focused with a proactive and results-oriented approach. Ability to work independently and manage multiple accounts and priorities. Strong analytical skills with the ability to understand sales performance and market opportunities. Willingness and flexibility to travel frequently across the UAE and Oman.