Key Accounts Sales Executive.

Role PurposeWe are looking for a proactive Key Account Executive to manage and strengthen relationships with key customers. The role involves ensuring excellent customer service, coordinating with internal teams, and supporting business growth through effective account management.Key ResponsibilitiesManage day-to-day communication with assigned key accounts.Build and maintain strong client relationships.Coordinate with operations, customer service, and sales teams to ensure smooth service delivery.Monitor shipment status and resolve customer queries promptly.Prepare quotations, reports, and account performance reviews.Identify opportunities for upselling and cross-selling logistics services.Ensure customer satisfaction and retention.Maintain accurate records in the CRM system.QualificationsBachelor's degree in Business, Logistics, or a related field.2–4 years of experience in Key Account Management, Customer Service, or Sales within the Logistics/Freight Forwarding industry.Strong communication and relationship management skills.Knowledge of freight forwarding, transportation, and supply chain operations.Proficiency in MS Office and CRM systems.