Kids Club Supervisor

Role OverviewRun the full branch and lead the team, so every parent and every child has a seamless, safe and memorable visit from arrival to departure.Key ResponsibilitiesRun the branch across the kids' zone and the work/study lounge, and own the client journey end to end.Build and run the activities calendar, and deliver sessions on the floor.Lead, coach and schedule the team, and run the daily briefing before opening.Enforce child safety protocols and maintain branch standards at all times.Track occupancy, safety incidents and client satisfaction, and report to the Project Manager.Raise every branch need through the system — maintenance, event procurement, weekly and monthly orders. Nothing outside the system.Requirements & Skills2–3 years in operations, hospitality or supervision, ideally with children or families.Bachelor's degree in Hospitality, Early Childhood Education or Business.Pediatric first aid and CPR certification, or willing to obtain it within 30 days.Fluent Arabic, professional English.Leads a small team with presence and decides quickly on the floor.Highly organized, warm and patient with parents and children.Full alignment with our five-star service culture.