Kitchen Team Member — International Cuisine

About Hostmind Restaurant LLCHostmind Restaurant LLC is a multi-brand cloud kitchen company based in Dubai Marina, operating several concepts — including Soak'd, Season'd, Burgr'd, Mom & Chef, and Cook'd.Role OverviewWe are looking for an experienced Kitchen Team Member to join our International Cuisine (Salads & Sandwiches) line. This is a customer-facing retail and live cooking role — you will prepare, cook and assemble menu items to order in full view of customers, at speed, while maintaining consistent quality, presentation, and hygiene standards across a high-volume, multi-brand kitchen environment.Key Responsibilities

• Prepare, cook, assemble, and present salads, sandwiches, and other International Cuisine menu items (and Arabic Cuisine items where required) to Hostmind's recipe, portion, and plating standards.
• Work a retail / live cooking counter, engaging directly with customers in English and Arabic — taking orders, answering menu questions, and handling requests professionally and courteously.
• Maintain mise en place at all times; ensure ingredients are fresh, properly labelled, stored, and rotated on a FIFO basis.
• Follow all Dubai Municipality food safety, hygiene, and HACCP requirements, including correct allergen handling and cross-contamination controls.
• Maintain the highest standard of personal hygiene and grooming, including correct PPE and glove use, at all times while in customer view.
• Keep the workstation, tools, and equipment clean and organized in line with Hostmind's SOPs and daily cleaning schedules.
• Monitor stock levels at the station, record stock and wastage accurately (including in SUPY where used), and flag shortages or quality issues to the Kitchen Team Leader / Head Chef in good time.
• Maintain consistent speed of service during peak hours without compromising food quality or presentation.
• Handle customer feedback or complaints at the point of service calmly and escalate appropriately when needed.Mandatory Requirements
• Minimum 5 years of UAE (Dubai) F&B experience.
• Strong background in retail and customer-facing live cooking environments.
• Experience in International Cuisine is required (Arabic Cuisine experience is highly preferred).
• Excellent English communication and professionalism.
• Must be Arabic-speaking with strong English communication skills.
• Must currently hold a valid UAE residence visa / employment visa.
• Thorough knowledge of Dubai Municipality food safety and operational requirements.
• Basic Food Hygiene knowledge.
• Ability to work efficiently and calmly under pressure during high-volume service periods.
• Willingness to work flexible shifts, including weekends and public holidays, in line with UAE Labour Law.Preferred Skills & Attributes
• Experience in Arabic Cuisine (highly preferred).
• Knowledge of SUPY (inventory and stock management system) — strong advantage.
• PIC (Person in Charge) certification — strong advantage.
• Familiarity with multi-brand cloud kitchen operations (producing for several concepts from one kitchen).
• Prior exposure to new-branch openings or kitchen setup/launch projects.
• A customer-first attitude and comfort working in a highly visible, open-kitchen counter setting.Qualifications
• High school diploma or equivalent; a culinary certification or diploma is an advantage.
• Valid Basic Food Hygiene / Food Safety Training certificate; PIC certification is a strong advantage.Working Conditions
• Fast-paced, high-volume kitchen and counter environment.
• Requires standing for extended periods and lifting kitchen supplies and equipment.
• Shift-based schedule, including evenings, weekends, and public holidays as per business needs.